Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you have a strong desire to work in a dynamic and supportive team environment? If so, we invite you to join arenaflex as an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) On-Site Full Time. As a valued member of our team, you will play a critical role in providing top-notch care to our customers while working collaboratively with our pharmacists and other healthcare professionals.
**About arenaflex**
At arenaflex, we are dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we strive to create a supportive and innovative team environment for all our members. Our Heart At Work Behaviors support this purpose, empowering our employees to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.
**Job Summary**
As an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) On-Site Full Time at arenaflex, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service. You will work in a closed-door pharmacy, triaging customer service requests, calculating and verifying correct dosages, and maintaining accurate customer records. If you are a detail-oriented and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
**Responsibilities**
* Perform order entry tasks and collaborate with other team members in the medication dispensing process
* Triaging customer service requests by department, urgency, and information/response required
* Calculating and/or verifying correct dosage based on prescriptions
* Assist in reviewing narcotic Rx's in a timely manner
* Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
* Creating and maintaining accurate customer records
* Collaborate with other team members to ensure seamless delivery of services
* Participate in ongoing training and education to stay up-to-date on industry developments and best practices
**The Team**
arenaflex, a leading provider of care to those in skilled nursing facilities, assisted living communities, and chronic care settings, is committed to delivering exceptional care to our customers. Our pharmacies are not open to the public, but you will work amongst great colleagues in a supportive environment aligned with our mission. Our customers can focus on giving their patients the best care, knowing that we are working behind the scenes to ensure their needs are met.
**Required Qualifications**
* Certification/licensed/registered pharmacy technician or as required by state law
* One (1) or more years of experience as a pharmacy technician
* Education: Verifiable High School Diploma or GED
**Preferred Qualifications**
* Prior experience in the long-term care industry
* PTCB National Certification
**Skills and Competencies**
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Detail-oriented and accurate in data entry and record-keeping
* Excellent customer service skills
* Ability to work collaboratively with other team members
* Strong problem-solving and analytical skills
* Ability to maintain confidentiality and handle sensitive information
* Strong organizational and time management skills
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to helping our employees grow and develop their careers. We offer a range of training and education programs, including:
* Ongoing training and education to stay up-to-date on industry developments and best practices
* Opportunities for advancement and career growth
* Mentorship and coaching from experienced colleagues
* Access to industry-leading resources and tools
* A supportive and collaborative work environment
**Work Environment and Company Culture**
arenaflex is a dynamic and supportive work environment that values collaboration, innovation, and customer focus. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. We make choices according to what is best for the team, live for opportunities to collaborate and make a difference, and make us the #1 Top Workplace in the area.
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive compensation and benefits package, including:
* Competitive hourly rate: $17.00 - $28.46
* Medical, dental, and vision benefits
* 401(k) retirement savings plan
* Employee Stock Purchase Plan
* Fully-paid term life insurance plan
* Short-term and long-term disability benefits
* Paid Time Off (PTO) or vacation pay
* Paid holidays throughout the calendar year
* CVS store discount
* Discount programs with participating partners
**How to Apply**
If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and learn more about our company culture and benefits.
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