Are you a skilled Pharmacy Technician with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and strong communication skills are essential? Look no further! arenaflex is seeking a highly motivated and experienced Part-Time Pharmacy Technician and Customer Service Representative to join our remote team.
**About arenaflex**
arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional customer service to our clients. With a strong commitment to diversity and inclusion, we strive to create a work environment that values and respects the unique perspectives and experiences of our employees. Our remote team is at the forefront of delivering high-quality services to our clients, and we're looking for talented individuals like you to join our ranks.
**Responsibilities**
As a Part-Time Pharmacy Technician and Customer Service Representative at arenaflex, you will be responsible for:
* Performing duties assigned by the Data Entry Manager, including data entry, order processing, and customer service tasks
* Answering phones and responding to orders, re-orders, and general customer inquiries in a timely and professional manner
* Handling and resolving client complaints and inquiries in a fair and efficient manner
* Triage incoming faxes by facility/department and in accordance with cutoff times
* Clarifying orders as needed to ensure accuracy and completeness
* Collaborating with the Data Entry Manager and other team members to achieve departmental goals and objectives
**Requirements**
To be successful in this role, you will need:
* An active NJ Board of Pharmacy, Pharmacy Technician License
* Previous experience in pharmacy, with a preference for LTC pharmacy experience
* Knowledge of brand name and generic medications
* Strong attention to detail and organizational skills
* Moderate to advanced computer skills, including proficiency in Microsoft Office and other software applications
* Great telephone etiquette and communication skills
* High school diploma or equivalent
* Frameworks/ECM knowledge is a plus, but not required
**Preferred Qualifications**
* Previous experience in a customer service role
* Knowledge of pharmacy software and systems
* Experience working in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
**Benefits and Perks**
As a Part-Time Pharmacy Technician and Customer Service Representative at arenaflex, you can expect:
* A competitive salary and benefit package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* Flexible scheduling to accommodate your needs
* Access to cutting-edge technology and software
* A comprehensive training program to ensure your success
**Work Environment and Culture**
arenaflex is committed to creating a work environment that values diversity, inclusion, and employee well-being. Our remote team is designed to be flexible and accommodating, with a focus on collaboration and open communication. We believe in empowering our employees to take ownership of their work and make a meaningful contribution to our organization.
**How to Apply**
If you're a motivated and experienced Pharmacy Technician with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
**Equal Employment Opportunity Statement**
arenaflex is an equal opportunity employer committed to diversity and inclusion. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
**Apply Now**
To apply for this exciting opportunity, please visit our website at [insert link]. We can't wait to hear from you and explore the possibilities of joining our team at arenaflex!
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