**Join arenaflex, a global leader in customer experience management, as we continue to push the boundaries of innovation and excellence in the industry.**
At arenaflex, we're not just building a company – we're building a community of passionate individuals who share a common goal: to deliver extraordinary customer experiences. With over 40 years of experience and a presence in 170+ countries, we've established ourselves as a trusted partner for some of the world's most successful companies.
Our Digital Integrated Business Services combine the human touch with cutting-edge technology to create unique connections with customers. We're committed to empowering our employees to grow and develop within the organization, and we're always looking for talented individuals to join our team.
**About arenaflex**
arenaflex is a global leader in customer experience management, with a presence in 170+ countries and a team of over 380,000 employees worldwide. We serve customers in 265+ dialects and have a reputation for delivering exceptional customer experiences.
Our culture is built on a foundation of empathy, adaptive communication skills, and a passion for making it happen. We believe in empowering our employees to be the best version of themselves and to grow as much as they want within the organization.
**Leadership and Self-Development Opportunities**
arenaflex offers a range of leadership and self-development opportunities to help you grow and succeed in your career. Our learning platform, MyTP, hosts world-class Six Sigma courses, technical courses, and instructor-led learning on demand. We also offer constant mentorship and leadership from some of the BPO industry's greatest minds.
**About the Role**
We're seeking an experienced Network Engineer to join our U.S. and Canada Engineering teams at arenaflex USA. As a Network Engineer, you'll play a critical role in supporting the network infrastructure (Call Centers and Data Centers) spanning several countries.
**Key Responsibilities:**
* Design, configure, and deploy network infrastructure (LAN/WAN) – Campus and Data Center
* Perform hardware refreshes (primarily Cisco routers, switches, firewalls)
* Implement remote access VPN solutions, site-to-site VPN's, GRE tunnels, DMVPN
* Configure firewall access requests
* Complete routing changes
* Rack/cable/label in the Data Center as needed
* Create and maintain diagrams and documentation
* Work ticket requests
* Provide on-shift outage escalation support from our NOC
* Participate in on-call support coverage
**Qualifications:**
* CCNP and above, or equivalent experience
* Well-developed verbal and written communication skills
* Thorough understanding of LAN and WAN technologies
* Advanced troubleshooting & configuration experience with routing (BGP, OSPF, EIGRP), switching (vPC, Etherchannel, Stackwise, VSS), firewalls
* Should be well-versed in route redistribution
* Experience with Cisco Nexus and Catalyst switches
* Familiar with VRF configurations
* SD-WAN and ACI experience would be a plus
**Why Join arenaflex?**
* Opportunity to work with a global leader in customer experience management
* Collaborative and dynamic work environment
* Leadership and self-development opportunities to help you grow and succeed in your career
* Competitive compensation and benefits package
* Recognition and rewards for outstanding performance
* Flexible work arrangements to support work-life balance
**How to Apply**
If you're a motivated and experienced Network Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
```html
Join arenaflex, a global leader in customer experience management, as we continue to push the boundaries of innovation and excellence in the industry.
At arenaflex, we're not just building a company – we're building a community of passionate individuals who share a common goal: to deliver extraordinary customer experiences. With over 40 years of experience and a presence in 170+ countries, we've established ourselves as a trusted partner for some of the world's most successful companies.
About arenaflex
arenaflex is a global leader in customer experience management, with a presence in 170+ countries and a team of over 380,000 employees worldwide. We serve customers in 265+ dialects and have a reputation for delivering exceptional customer experiences.
Leadership and Self-Development Opportunities
arenaflex offers a range of leadership and self-development opportunities to help you grow and succeed in your career. Our learning platform, MyTP, hosts world-class Six Sigma courses, technical courses, and instructor-led learning on demand. We also offer constant mentorship and leadership from some of the BPO industry's greatest minds.
About the Role
We're seeking an experienced Network Engineer to join our U.S. and Canada Engineering teams at arenaflex USA. As a Network Engineer, you'll play a critical role in supporting the network infrastructure (Call Centers and Data Centers) spanning several countries.
Key Responsibilities:
- Design, configure, and deploy network infrastructure (LAN/WAN) – Campus and Data Center
- Perform hardware refreshes (primarily Cisco routers, switches, firewalls)
- Implement remote access VPN solutions, site-to-site VPN's, GRE tunnels, DMVPN
- Configure firewall access requests
- Complete routing changes
- Rack/cable/label in the Data Center as needed
- Create and maintain diagrams and documentation
- Work ticket requests
- Provide on-shift outage escalation support from our NOC
- Participate in on-call support coverage
Qualifications:
- CCNP and above, or equivalent experience
- Well-developed verbal and written communication skills
- Thorough understanding of LAN and WAN technologies
- Advanced troubleshooting & configuration experience with routing (BGP, OSPF, EIGRP), switching (vPC, Etherchannel, Stackwise, VSS), firewalls
- Should be well-versed in route redistribution
- Experience with Cisco Nexus and Catalyst switches
- Familiar with VRF configurations
- SD-WAN and ACI experience would be a plus
Why Join arenaflex?
• Opportunity to work with a global leader in customer experience management
• Collaborative and dynamic work environment
• Leadership and self-development opportunities to help you grow and succeed in your career
• Competitive compensation and benefits package
• Recognition and rewards for outstanding performance
• Flexible work arrangements to support work-life balance
How to Apply
If you're a motivated and experienced Network Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment.
Contact Us
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
```
Apply for this job