Join arenaflex, North America's leading supplier and fabricator of innovative "Hole Products", including Perforated and Expanded Metals, Wire Mesh, and Designer Metals, as well as a comprehensive line of Metal Grating and Flooring Products. With 19 service centers nationwide, arenaflex is a dynamic and growing company that offers a unique opportunity for an Inside Sales Specialist to develop their skills and contribute to the success of our team.
**About arenaflex**
arenaflex is a forward-thinking organization that prides itself on its commitment to excellence, innovation, and customer satisfaction. Our team of experts is dedicated to providing top-notch products and services to a diverse range of industries and applications. As a leading supplier of industrial and technical products, we strive to stay ahead of the curve, investing in cutting-edge technology and processes to ensure our customers receive the best possible experience.
**Job Summary**
We are seeking an experienced Inside Sales Specialist to join our team, focusing on digital communications with customers through live chat and email. As an Inside Sales Specialist, you will be responsible for developing and maintaining relationships with existing customers, gathering requirements, and negotiating terms to provide products that meet their needs. This is an exciting opportunity for a sales professional to grow their skills, learn about our products and business, and contribute to the success of our team.
**Responsibilities**
As an Inside Sales Specialist at arenaflex, your key responsibilities will include:
* Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
* Identifying and investigating customer requirements and providing solutions to meet their needs
* Making accurate, rapid cost calculations to provide customers with quotations
* Negotiating the terms of agreements and closing sales
* Providing superior customer service to increase sales opportunities
* Advising on forthcoming product developments and upselling special promotions
* Checking quantities in inventory and order progress with suppliers
* Gathering market and customer information to provide feedback on future buying trends
* Identifying new markets and business opportunities
* Aiming to meet or exceed sales targets
**Qualifications**
To be successful in this role, you will need to possess the following qualifications:
* Degree in Business Administration, Marketing, or equivalent sales experience preferred
* An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
* Strong math skills and the ability to learn technical product applications
* Computer proficiency, including MS Word, Excel, and the ability to type 40 WPM
* Excellent communication skills, both verbal and written
* Strong team player with the ability to prioritize and multi-task
* Ability to demonstrate creativity and initiative in a sales environment
* High level of professionalism with strong attention to detail
**Skills and Competencies**
To excel in this role, you will need to possess the following skills and competencies:
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong math skills and attention to detail
* Ability to learn and adapt to new products and processes
* Strong customer service skills and a customer-centric approach
* Ability to work collaboratively as part of a team
**Career Growth Opportunities and Learning Benefits**
arenaflex is committed to the growth and development of our team members. As an Inside Sales Specialist, you will have access to:
* Weeks of personalized training to learn our products and business
* Ongoing coaching and feedback to support your growth and development
* Opportunities for career advancement and professional growth
* Access to industry-leading training and development programs
* A dynamic and supportive work environment that encourages creativity and innovation
**Work Environment and Company Culture**
arenaflex is a dynamic and growing company that values its team members and strives to create a positive and supportive work environment. Our company culture is built on the following values:
* Excellence: We strive for excellence in everything we do.
* Innovation: We invest in cutting-edge technology and processes to stay ahead of the curve.
* Customer satisfaction: We are committed to providing top-notch products and services to our customers.
* Teamwork: We work collaboratively as part of a team to achieve our goals.
* Diversity and inclusion: We value diversity and inclusion and strive to create a workplace that is welcoming and inclusive for all.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Quarterly recognition incentives
* Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment that encourages creativity and innovation
**How to Apply**
If you are a motivated and enthusiastic sales professional looking for a new challenge, we invite you to apply for this exciting opportunity. Please visit our website at arenaflex.com/careers to learn more and submit your application.
**Job Type**
Full-time
**Benefits**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
**Shift**
8 hour shift
**Work Location**
In person
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