At arenaflex, we're on a mission to revolutionize the way we approach customer and marketing data, leveraging the power of Applied AI and Analytics to drive business growth and innovation. As a seasoned leader, you'll play a pivotal role in shaping our data product portfolio and AI product-technology team, driving results-oriented culture, and inspiring a high-energy, positive environment across the team.
**About arenaflex**
arenaflex is a forward-thinking organization that's passionate about harnessing the potential of data and AI to drive business success. With a strong focus on innovation, collaboration, and customer-centricity, we're committed to creating a workplace culture that's inclusive, diverse, and empowering. As a remote-friendly company, we offer the flexibility and autonomy to work from anywhere, while still being part of a dynamic, global team.
**Key Responsibilities**
As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be responsible for:
* Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
* Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
* Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
* Owning annual planning for the product portfolio and representing the team in discussions with executives.
* Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
* Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
* Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
* Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
* Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
* Engaging with internal and external thought leaders to drive product leadership within the portfolio.
* Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
* Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
* Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
* Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
* Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
* Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
* Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.
**Essential and Preferred Qualifications**
* 12 years of experience in software engineering, data science, and/or product management
* 7 years of direct team leadership experience across software engineering, product management, or data science
* Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
* Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)
* Experience working with software development teams to launch online products
* Experience with large-scale order management and inventory systems
* Experience with customer relationship management systems
* Master's degree in business administration or similar advanced degree
**Skills and Competencies**
* Strong leadership and management skills, with the ability to inspire and motivate a high-performing team
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
* Strong analytical and problem-solving skills, with the ability to leverage data and analytics to drive business decisions
* Experience with data product portfolio management and AI product-technology teams
* Strong understanding of customer and marketing data ecosystems and the ability to develop actionable analytics to support business growth
* Experience with user experience (UX) design and the ability to set direction for UX design of products within the product portfolio or strategic capability
* Strong process and measurement skills, with the ability to define processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio
* Experience with launch and go-to-market planning and the ability to partner with relevant stakeholders to develop launch and go-to-market plans of products within the product portfolio or strategic capability
* Strong operational product strategy skills, with the ability to lead and own operational product strategy of the portfolio or strategic capability and ensure alignment with other portfolio owners
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our leaders grow and develop their skills and expertise. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll have access to:
* Regular training and development opportunities to enhance your skills and knowledge
* Mentorship and coaching from experienced leaders and subject matter experts
* Opportunities to work on high-impact projects and initiatives that drive business growth and innovation
* A dynamic and inclusive work environment that fosters collaboration, creativity, and innovation
* A competitive compensation and benefits package that recognizes your value and contributions to the organization
**Work Environment and Company Culture**
arenaflex is a remote-friendly company that offers the flexibility and autonomy to work from anywhere. Our work environment is dynamic, inclusive, and empowering, with a strong focus on collaboration, creativity, and innovation. We're committed to creating a workplace culture that's:
* Inclusive and diverse, with a strong focus on diversity, equity, and inclusion
* Empowering and autonomous, with a focus on giving our leaders the freedom to make decisions and take ownership of their work
* Collaborative and team-oriented, with a focus on building strong relationships and working together to achieve common goals
* Innovative and forward-thinking, with a focus on leveraging the latest technologies and trends to drive business growth and innovation
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation and benefits package that recognizes your value and contributions to the organization. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be eligible for:
* A salary range of $179,000.00 - $340,100.00 annually
* A comprehensive benefits package that includes health, dental, and vision insurance, as well as 401(k) matching and other perks and benefits
* A dynamic and inclusive work environment that fosters collaboration, creativity, and innovation
* Opportunities for professional growth and development, including training and development opportunities, mentorship and coaching, and opportunities to work on high-impact projects and initiatives
**Conclusion**
If you're a seasoned leader with a passion for customer and marketing data, Applied AI, and Analytics, we want to hear from you! As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics at arenaflex, you'll have the opportunity to shape our data product portfolio and AI product-technology team, drive results-oriented culture, and inspire a high-energy, positive environment across the team. Join us today and be part of a dynamic, inclusive, and empowering work environment that's committed to driving business growth and innovation.
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