**Join arenaflex, a leading airline company, in shaping the future of AdTech customer data and identity management**
**About arenaflex**
At arenaflex, we're on a mission to become the best airline in the history of flight. Our shared vision - Connecting People, Joining the World - is about more than just getting people from one place to another. It's about elevating and providing valuable opportunities in the places where we work, live, and fly, and we can do that with a truly diverse and comprehensive workforce.
As a global organization that operates in many areas around the world with millions of customers and employees, we have a special responsibility to make a positive impact. We're committed to creating a workplace that's inclusive, supportive, and empowering for all employees. Our careers offer a comprehensive benefits package designed to keep you happy, healthy, and well-traveled. From employee-led "Business Asset Gathering" communities to top-notch benefits like parental leave, 401k, and perks like space-available travel, arenaflex is a truly unique work environment. Are you ready to take your career to new heights?
**Our Marketing and Loyalty Group**
Our Marketing and Loyalty Group is the driving force behind arenaflex's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong arenaflex flyers. Our marketing communications, research, and brand teams drive travelers' affinity and engagement with the arenaflex brand. Our product, design, and service teams bring the arenaflex brand to life in our clubs and on our aircraft, ensuring a consistent, world-class experience. And when customers choose arenaflex again and again, it's because the loyalty team has been working tirelessly to create an award-winning program. Our loyalty team manages arenaflex MileagePlus, building travel and lifestyle programs that customers can engage with every day, and works with our Star Alliance partners to ensure arenaflex can take you anywhere you want to go.
**Key Responsibilities**
We're seeking an exceptional Principal Architect - AdTech Customer Data & Identity to lead the development and execution of our customer identity system across AdTech platforms. In this role, you'll be instrumental in architecting a creative identity solution that enhances personalized customer experiences and drives targeted marketing efforts.
The ideal candidate will apply their expertise in customer data platforms, identity graphs, and universal identifiers to create a unified view of our customers, enabling precise ad targeting and activation on DSPs. If you're passionate about turning customer data into actionable insights and driving effective digital campaigns, we invite you to join our dynamic team and shape the future of our AdTech environment.
**Responsibilities:**
* Engineer and execute a comprehensive customer identity solution tailored to our organization's vision and objectives.
* Stay up-to-date with industry trends, emerging technologies, and standard practices in AdTech, influencing the continuous improvement of our systems.
* Apply solutions like customer data platforms and identity graphs to create unified customer profiles and enhance personalization efforts.
* Execute universal identifiers like UID 2.0, Match, and lean id to improve data interoperability and identity resolution.
* Develop methodologies to collect, manage, and utilize customer data effectively while ensuring compliance with data security regulations.
* Collaborate with cross-functional teams, including marketing, IT, and data analytics, to drive strategy and achieve business objectives.
**We Value Diversity and Inclusion**
At arenaflex, we value diverse experiences, perspectives, and backgrounds. We encourage every individual who meets the minimum qualifications to apply. While having the "ideal" qualifications make for a stronger candidate, we empower applicants who may not feel they check all the boxes! We're always looking for people who will bring a fresh perspective to the table.
**Requirements**
**What's Required to Succeed (Minimum Qualifications):**
* Bachelor's degree in Data Science, Computer Science, Software Engineering, or related field
* 8+ years of experience in a data science or engineering role
* 3+ years of experience working in customer identity management
* Broad experience in AdTech, with a proven history of designing and implementing large-scale ad delivery systems
* In-depth knowledge of customer data platforms, identity graphs, and universal identifiers
* Strong understanding of cookie technology and its implications for digital marketing
* Experience with data engineering strategies and tools
* Strong analytical and problem-solving skills, with the ability to think critically and decisively
* Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams
* Experience with cloud-based services (e.g., AWS, Google Cloud)
* Experience with data analytics tools for performance monitoring and optimization
* Past experience in architecting solutions
**What Will Help You Stand Out (Preferred Qualifications):**
* Graduate degree in Software Engineering or Computer Science
* Working experience ideally in a digital marketing or e-commerce environment
* Data Clean Room experience is a plus
* Experience with online customer data security and/or consent/identity management tools
**Compensation and Benefits**
The compensation range for this position is $132,000 to $193,600, depending on work-related, non-biased factors like experience, education, and skills. This range is based on a full-time schedule.
arenaflex is an equal opportunity employer. arenaflex initiates, employs, trains, adjusts, and advances without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, physical ability, age, veteran status, and other protected status as required by relevant law. We will ensure that individuals with disabilities are given reasonable accommodation to participate in the employment process or screening, to perform essential job functions.
**Join Our Team**
If you're passionate about shaping the future of AdTech customer data and identity management, we invite you to apply for this exciting opportunity. Don't miss the chance to join arenaflex and take your career to new heights!
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