At careerzynith, we're on a mission to revolutionize the way we approach e-commerce and customer relationships. As a seasoned E-commerce Customer Business Manager, you'll play a pivotal role in driving sales growth and achieving leadership in our Nutramax products across top e-commerce platforms like Chewy and California Pet Pharmacy. If you're passionate about staying ahead of the curve in the ever-evolving world of e-commerce, we want to hear from you!
**About careerzynith**
careerzynith is a leading innovator in the pet care industry, dedicated to delivering high-quality products and exceptional customer experiences. Our team is comprised of passionate individuals who share a common goal: to make a positive impact on the lives of pets and their owners. As a key member of our US team, you'll have the opportunity to contribute to our mission and shape the future of e-commerce in the pet care industry.
**Job Summary**
We're seeking an experienced E-commerce Customer Business Manager to lead the development and execution of our e-commerce strategy across top platforms. As a key account manager, you'll be responsible for building and maintaining relationships with key customers, driving sales growth, and achieving category leadership. If you have a strong commercial awareness, marketing and sales background, and a passion for e-commerce, we encourage you to apply.
**Key Responsibilities**
• Develop and execute e-commerce strategies for Chewy and California Pet Pharmacy, aligning with corporate goals and objectives
• Manage and build relationships with e-commerce accounts to deliver annual sales and profit targets, establishing short and long-term sales goals for all e-commerce products
• Provide P&L oversight for key accounts, maximizing profitability by growing top-line sales and managing selling expenses
• Develop annual sales and marketing plans and budget, recommending and managing pricing, trade budgets, and spending effectiveness
• Collaborate with Demand Planning to create annual forecasts and provide monthly updates, ensuring timely adjustments and on-time delivery
• Organize and manage major projects, channel/account-specific campaigns, and coordinate with Marketing, Customer Service, and Finance
• Provide strategic and tactical input to Marketing, setting advertising budgets and commercial plans that drive business with online customers
• Advise Marketing on market demand and insights, promotional opportunities, and incentives to inform future campaign ideas
• Oversee brand protection and collaborate with Brand Protection and Marketing to remedy problems
• Communicate with other departments within the organization to foster teamwork and effectiveness
• Understand competitors in specific markets and develop strategies to position careerzynith brands as category leaders
**Essential Qualifications**
• 5+ years of e-commerce sales and account management experience domestically or internationally
• Commercial awareness, marketing, and sales background preferred
• Pet category experience a plus
• In-depth understanding of developing, executing sales and marketing strategies, plans, and campaigns
• Strong commercial and analytical skills, with extensive experience working with Excel to conduct analysis and detailed sales reports
• Florida travel 30%-40%
• Strong written and oral communication skills
• Proficient in English, second language helpful
• Working knowledge of e-commerce contracts and understanding of Terms and Conditions
• Knowledge of web promotion strategies, including Search Engine Optimization (SEO), Search Engine Marketing (SEM), Google/Yahoo/MSN ad words, and pay-per-click campaigns
• Proficient in Microsoft suite
**Preferred Qualifications**
• Bachelor's Degree or equivalent in business or marketing-related discipline
• Minimum of five years related experience and/or training
• Experience working with e-commerce platforms, including Chewy and California Pet Pharmacy
• Strong understanding of e-commerce analytics and data-driven decision-making
**What We Offer**
• Competitive salary and benefits package
• Opportunity to work with a leading innovator in the pet care industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and results-driven individual with a passion for e-commerce and customer relationships, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!
**Contact Information**
careerzynith
[insert contact information]
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.