At arenaflex, we're revolutionizing the way people consume entertainment and storytelling around the world. With over 270 million members in 190 countries, we're constantly pushing the boundaries of innovation and excellence. As a key player in our Data Science and Analytics team, you'll have the opportunity to make a significant impact on our customer experience, using data to drive insights and inform business decisions.
**About arenaflex**
arenaflex is one of the world's leading entertainment services, with a mission to deliver an incredible customer experience. We're committed to using data to rigorously measure, optimize, and personalize our customer service investments, enabling a delightful, efficient experience for our members. Our Data Science and Engineering (DSE) team is at the forefront of this effort, using data to drive business decisions and improve our product.
**Job Summary**
We're seeking an experienced Full Stack Data Engineer (L5) to join our Customer Service team. As a key member of our DSE team, you'll collaborate with data engineers, software engineers, and CS business owners to build reliable, scalable data pipelines, transform raw data into core business metrics, and work with custom visualization tools that surface CS insights. This role requires a high degree of autonomy, strong technical judgment, and the ability to span across the data stack, from pipeline development to business metrics and tools.
**Key Responsibilities**
* Collaborate with data engineers, software engineers, and CS business owners to design, develop, and maintain data pipelines that support customer service initiatives
* Transform raw data into core business metrics, using advanced data modeling skills and strong proficiency in Python or Scala
* Work with custom visualization tools to surface CS insights, using advanced SQL skills and advocacy for data quality
* Analyze business problems and prioritize autonomously, using analytical aptitude and strong communication skills
* Partner with analysts, engineers, and business leaders to drive business decisions and improve our product
* Design and implement data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)
**Essential Qualifications**
* At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)
* Strong data modeling skills, with the ability to design structures that are adaptable to changes in the source data or business processes
* Strong proficiency in Python or Scala, with a passion for writing clean, supportable code
* Advanced SQL skills, with a strong advocacy for data quality
* Analytical aptitude, with the ability to think through business problems and prioritize autonomously
* Strong communication and productive partnership skills, with the ability to work with analysts, engineers, and business leaders
**Preferred Qualifications**
* Experience working with custom visualization tools, such as Tableau or Power BI
* Familiarity with cloud-based data platforms, such as AWS or GCP
* Experience with agile development methodologies, such as Scrum or Kanban
* Strong understanding of data governance and data quality principles
* Experience working in a fast-paced, dynamic environment, with a strong ability to adapt to changing priorities
**Skills and Competencies**
* Strong technical skills, with the ability to design, develop, and maintain data pipelines
* Analytical skills, with the ability to analyze business problems and prioritize autonomously
* Communication skills, with the ability to partner with analysts, engineers, and business leaders
* Problem-solving skills, with the ability to troubleshoot and resolve complex technical issues
* Collaboration skills, with the ability to work effectively in a team environment
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Full Stack Data Engineer (L5), you'll have access to a range of learning and development opportunities, including:
* Training and development programs, designed to help you develop your technical skills and expertise
* Mentorship and coaching, with experienced data engineers and leaders
* Opportunities to work on high-impact projects, with a focus on innovation and excellence
* A culture of continuous learning, with a strong emphasis on experimentation and exploration
**Work Environment and Company Culture**
arenaflex is a unique culture and environment, with a strong emphasis on innovation, excellence, and collaboration. As a Full Stack Data Engineer (L5), you'll be part of a dynamic and fast-paced team, with a focus on delivering high-quality results and driving business success. Our culture is built on a set of core values, including:
* Innovation: We're committed to innovation and experimentation, with a focus on driving business success.
* Excellence: We strive for excellence in everything we do, with a focus on delivering high-quality results.
* Collaboration: We work effectively in teams, with a focus on collaboration and communication.
* Diversity and Inclusion: We celebrate diversity and inclusion, with a strong emphasis on creating a welcoming and inclusive environment.
**Compensation, Perks, and Benefits**
arenaflex offers a comprehensive compensation package, including:
* An annual salary, with a range of $170,000 - $720,000
* Comprehensive benefits, including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits
* Paid leave of absence programs, with 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
* Flexible time off, with immediate entitlement for full-time salaried employees
* Opportunities for professional development and growth, with a focus on innovation and excellence
**How to Apply**
If you're a motivated and experienced data engineer, with a passion for innovation and excellence, we encourage you to apply for this role. Please submit your resume and a cover letter, outlining your experience and qualifications. We look forward to hearing from you!
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