**Job Summary:**
arenaflex is revolutionizing the entertainment industry with its innovative approach to storytelling and customer experience. As a key member of the Data Science and Analytics team, the Experienced Full Stack Data Engineer – Customer Service will play a crucial role in building reliable, scalable data pipelines, transforming raw data into core business metrics, and working with custom visualization tools to surface CS insights. If you're passionate about data engineering, customer service, and collaboration, this is an exciting opportunity to join a dynamic team and shape the future of entertainment.
**About arenaflex:**
arenaflex is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films, and games across a wide variety of genres and languages. Our mission is to deliver an incredible customer experience, and we're committed to using data to rigorously measure, optimize, and personalize our Customer Service investments. With a focus on diversity, inclusion, and innovation, we're shaping the evolution of storytelling around the world.
**Job Responsibilities:**
As an Experienced Full Stack Data Engineer – Customer Service, you'll collaborate with data engineers, software engineers, and CS business owners to:
* Build reliable, scalable data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)
* Transform raw data into core business metrics, ensuring data quality and accuracy
* Work with custom visualization tools to surface CS insights and inform business decisions
* Design and develop data models that are adaptable to changes in the source data or business processes
* Collaborate with analysts, engineers, and business leaders to prioritize and deliver business-critical projects
* Develop and maintain high-quality, scalable, and maintainable code in Python or Scala
* Advocate for data quality and best practices in data engineering
**Essential Qualifications:**
* At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records)
* Strong data modeling skills, with the ability to design structures that are adaptable to changes in the source data or business processes
* Strong proficiency in Python or Scala, with a passion for writing clean, supportable code
* Advanced SQL skills, with a focus on data quality and best practices
* Analytical aptitude to think through business problems and prioritize autonomously
* Strong communication and collaboration skills, with the ability to work effectively with analysts, engineers, and business leaders
**Preferred Qualifications:**
* Experience working with cloud-based data platforms (e.g., AWS, GCP, Azure)
* Familiarity with data visualization tools (e.g., Tableau, Power BI, D3.js)
* Experience with agile development methodologies and version control systems (e.g., Git)
* Strong understanding of data governance and data quality principles
* Experience with machine learning and predictive analytics
**Skills and Competencies:**
* Strong technical skills in data engineering, with a focus on big data technologies and data modeling
* Excellent analytical and problem-solving skills, with the ability to think critically and prioritize autonomously
* Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
* Ability to adapt to changing priorities and deadlines, with a focus on delivering high-quality results
* Strong attention to detail, with a focus on data quality and accuracy
**Career Growth Opportunities and Learning Benefits:**
* arenaflex is committed to investing in the growth and development of our employees, with a focus on providing opportunities for career advancement and professional growth
* We offer a range of training and development programs, including workshops, conferences, and online courses
* Our team is passionate about sharing knowledge and expertise, with a focus on collaboration and knowledge-sharing
* We prioritize work-life balance, with flexible work arrangements and a focus on employee well-being
**Work Environment and Company Culture:**
* arenaflex is a remote-friendly company, with a focus on flexibility and work-life balance
* Our team is passionate about innovation, creativity, and collaboration, with a focus on delivering high-quality results
* We prioritize diversity, inclusion, and equity, with a focus on creating a welcoming and inclusive work environment
* Our company culture is built on a set of core values, including innovation, creativity, collaboration, and customer obsession
**Compensation, Perks, and Benefits:**
* arenaflex offers a competitive salary range of $170,000 - $720,000, depending on experience and qualifications
* We provide comprehensive benefits, including health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family-forming benefits, and life and serious injury benefits
* We offer paid leave of absence programs, with a focus on work-life balance and employee well-being
* Our team is passionate about sharing knowledge and expertise, with a focus on collaboration and knowledge-sharing
**How to Apply:**
If you're passionate about data engineering, customer service, and collaboration, we encourage you to apply for this exciting opportunity to join our dynamic team at arenaflex. Please submit your resume and a cover letter outlining your experience, qualifications, and interest in the role. We look forward to hearing from you!
Apply for this job