← Back to Jobs
Posted May 23, 2026

Experienced Dental Insurance and Claims Specialist – Remote Customer Service Representative

At careerzynith, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations. As a leading innovator in the healthcare industry, we're committed to providing top-notch dental insurance and claims services that make a real difference in people's lives. If you're a skilled and compassionate professional with a knack for communication and a passion for helping others, we want to hear from you! • *About careerzynith** careerzynith is a dynamic and forward-thinking organization that's dedicated to revolutionizing the way healthcare services are delivered. With a strong focus on innovation, customer satisfaction, and employee growth, we're creating a work environment that's both challenging and rewarding. Our team is comprised of talented individuals who share a common goal: to make a positive impact on our clients' lives. • *Job Summary** We're seeking an experienced Dental Insurance and Claims Specialist to join our remote customer service team. As a key member of our team, you'll be responsible for providing exceptional customer service to our clients, processing insurance payments, and resolving claims-related issues. If you're a detail-oriented, organized, and compassionate professional with a passion for helping others, we encourage you to apply for this exciting opportunity. • *Responsibilities** As a Dental Insurance and Claims Specialist, you'll be responsible for: • Reviewing patient charts to ensure accurate and timely processing of insurance claims • Processing insurance payments and resolving payment-related issues • Following up on outstanding claims to ensure timely resolution • Verifying insurance information to ensure accuracy and compliance • Providing exceptional customer service to clients via phone, email, or chat • Collaborating with internal teams to resolve complex claims-related issues • Staying up-to-date with industry developments and regulatory changes to ensure compliance • *Requirements** To be successful in this role, you'll need: • A comprehensive understanding of dental insurance and claims procedures • Excellent communication and interpersonal skills • Strong organizational and detail-oriented approach • Proficiency in English; knowledge of additional languages is advantageous • Ability to work independently in a remote environment • Strong problem-solving and analytical skills • Ability to work in a fast-paced environment with multiple priorities • *Preferred Qualifications** • Experience working in a dental insurance or claims-related role • Knowledge of dental insurance regulations and compliance • Experience working with electronic health records (EHRs) or similar systems • Certification in dental insurance or claims-related field (e.g., CIC, CPC) • *Skills and Competencies** To succeed in this role, you'll need to possess: • Strong communication and interpersonal skills • Excellent organizational and time management skills • Ability to work independently in a remote environment • Strong problem-solving and analytical skills • Ability to adapt to changing priorities and deadlines • Strong attention to detail and accuracy • Ability to work in a team environment and collaborate with internal teams • *Career Growth Opportunities and Learning Benefits** At careerzynith, we're committed to helping our employees grow and develop their careers. As a Dental Insurance and Claims Specialist, you'll have access to: • Ongoing training and development opportunities to enhance your skills and knowledge • Mentorship and coaching from experienced professionals • Opportunities for career advancement and professional growth • A dynamic and supportive work environment that encourages collaboration and innovation • *Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection. Our remote work environment is designed to promote flexibility, productivity, and work-life balance. We're committed to creating a positive and inclusive work culture that values diversity, equity, and inclusion. • *Compensation, Perks, and Benefits** We offer a competitive compensation package that includes: • $22.00 - $30.00 per hour • 401(k) plan with company match • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance • *How to Apply** If you're a motivated and compassionate professional with a passion for helping others, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply Now! Apply for this job