At arenaflex, we're committed to delivering exceptional healthcare solutions that transform lives. As a Data Entry Specialist/Part-time (Remote), you'll play a vital role in our referral management and electronic health record teams, ensuring the accuracy and timeliness of data entry while collaborating with multiple departments and stakeholders across the organization. If you're passionate about data management, healthcare, and working in a dynamic remote environment, we invite you to join our team.
**About the Role**
As a Data Entry Specialist/Part-time (Remote) at arenaflex, you'll have the flexibility to work from anywhere within the U.S. and enjoy a challenging yet rewarding role that requires attention to detail, strong analytical skills, and excellent communication. You'll be responsible for managing data entry into our referral management tools, providing feedback to our electronic health record staff, and ensuring consistent data across our systems. Your contributions will have a direct impact on the quality of care we provide to our patients and the success of our organization.
**Primary Responsibilities**
* Pull/gather data from relevant computer/electronic systems and software applications (e.g., imaging; electronic; email; spreadsheets)
* Collect data from relevant reference manuals and/or on-line data sources
* Review collected data to ensure information is accurate and complete (e.g., correct names; practice information)
* Seek clarifications or corrections to data from relevant stakeholders (e.g., return missing/incorrect documents to submitters; contact stakeholders to gather additional data)
* Prioritize and/or assign data entry or report requests to the appropriate personnel
* Manually enter and/or scan relevant data using applicable systems or programs
* Review entered data in order to identify errors or discrepancies prior to submission
* Ensure data entry is performed in an accurate and timely manner according to internal standards
* Perform audits of submitted data entries and provide relevant feedback to team members in order to ensure ongoing quality and accuracy
* Facilitate/make corrections to incorrect data entry when applicable
* Review system-generated reports to identify potential errors or discrepancies
* Generate/run reports in order to verify, correct, and/or update information
* Escalate challenging data entry problems/issues to management in order to facilitate their resolution
* Adhere to internal workflows, business rules, policies, and procedures
* Demonstrate understanding of how relevant computer systems and platforms operate and integrate with one another (e.g., eCW; IKA; Leading Reach; Referral Utility; UM Applications)
* Utilize relevant software applications (e.g., Excel; Word; SharePoint; Outlook)
* Stay abreast of changes to relevant workflows, policies, and procedures
* Educate internal team members on applicable changes to data entry procedures, tools, and/or systems
* Generate/run reports (e.g., network utilization) to provide business partners with relevant information
* Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures
* Gather/utilize feedback regarding processes and procedures from business partners to help identify and implement applicable changes/improvements
* Demonstrate knowledge of relevant data confidentially guidelines (e.g., HIPAA compliance)
* Recognize and report system and application problems to relevant partners (e.g., help desk; supervisors; colleagues)
* Contact internal partners (e.g., clinical team) to inform them of data entry errors and implications
* Demonstrate understanding of fundamental health-care related terminology, programs, and/or services
**Essential Qualifications**
* High School diploma or GED
* 3+ years of data entry experience in a corporate or business setting, managed health care, hospital, or insurance environment
* Demonstrated proficiency in data collection/entry and reporting
* Proficiency with Microsoft Office applications to include Power Point, Word, and Excel
**Preferred Qualifications**
* Associates or Bachelors degree in Information Technology, Data Management, or related degree
* Solid data management experience, preferably within managed care, referral management, patient appointing and/or patient administration functions
* Solid data mining, analytical, and reporting skills
* Excellent verbal, written communication
**Physical & Mental Requirements**
* Ability to lift up to 20 pounds
* Ability to use fine motor skills to operate office equipment and/or machinery
* Ability to receive and comprehend instructions verbally and/or in writing
* Ability to use logical reasoning for simple and complex problem solving
**Equal Opportunities**
arenaflex is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. arenaflex does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable law.
**Note**
arenaflex is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data management and healthcare, we invite you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex.
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