At arenaflex, we're dedicated to providing innovative solutions that transform the way healthcare professionals interact with our referral management tools and electronic health records. As a Data Entry Specialist/Part-time (Remote), you'll play a vital role in ensuring the accuracy and consistency of our data, collaborating with multiple departments, business units, stakeholders, and operational partners across all markets. If you're passionate about data management, possess excellent analytical skills, and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading provider of innovative healthcare solutions, committed to delivering exceptional results through our cutting-edge technology and collaborative approach. Our team of experts is dedicated to empowering healthcare professionals with the tools and resources they need to provide the best possible care for their patients. As a Data Entry Specialist/Part-time (Remote), you'll be part of a diverse and dynamic team that values innovation, teamwork, and customer satisfaction.
**Primary Responsibilities**
As a Data Entry Specialist/Part-time (Remote), your primary responsibilities will include:
* Pulling and gathering data from relevant computer/electronic systems and software applications, such as imaging, electronic, email, and spreadsheets
* Collecting data from relevant reference manuals and/or online data sources
* Reviewing collected data to ensure accuracy and completeness, including verifying names and practice information
* Seeking clarifications or corrections to data from relevant stakeholders, such as returning missing/incorrect documents to submitters or contacting stakeholders to gather additional data
* Prioritizing and/or assigning data entry or report requests to the appropriate personnel
* Manually entering and/or scanning relevant data using applicable systems or programs
* Reviewing entered data to identify errors or discrepancies prior to submission
* Ensuring data entry is performed in an accurate and timely manner according to internal standards
* Performing audits of submitted data entries and providing relevant feedback to team members to ensure ongoing quality and accuracy
* Facilitating/making corrections to incorrect data entry when applicable
* Reviewing system-generated reports to identify potential errors or discrepancies
* Generating/run reports to verify, correct, and/or update information
* Escalating challenging data entry problems/issues to management to facilitate their resolution
* Adhering to internal workflows, business rules, policies, and procedures
* Demonstrating understanding of how relevant computer systems and platforms operate and integrate with one another, such as eCW, IKA, Leading Reach, Referral Utility, and UM Applications
* Utilizing relevant software applications, such as Excel, Word, SharePoint, and Outlook
* Staying abreast of changes to relevant workflows, policies, and procedures
* Educating internal team members on applicable changes to data entry procedures, tools, and/or systems
* Generating/run reports to provide business partners with relevant information
* Demonstrating understanding of applicable business departments' operations, drivers, and/or procedures
* Gathering/utilizing feedback regarding processes and procedures from business partners to help identify and implement applicable changes/improvements
* Demonstrating knowledge of relevant data confidentiality guidelines, such as HIPAA compliance
* Recognizing and reporting system and application problems to relevant partners, such as the help desk, supervisors, or colleagues
* Contacting internal partners, such as the clinical team, to inform them of data entry errors and implications
* Demonstrating understanding of fundamental healthcare-related terminology, programs, and/or services
**Essential and Preferred Qualifications**
To be successful in this role, you'll need to possess the following qualifications:
* High School diploma or GED
* 3+ years of data entry experience in a corporate or business setting, managed healthcare, hospital, or insurance environment
* Demonstrated proficiency in data collection/entry and reporting
* Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel
* Strong analytical and problem-solving skills
* Excellent verbal and written communication skills
* Ability to work independently and as part of a team
* Ability to lift up to 20 pounds
* Ability to use fine motor skills to operate office equipment and/or machinery
* Ability to receive and comprehend instructions verbally and/or in writing
* Ability to use logical reasoning for simple and complex problem-solving
Preferred qualifications include:
* Associates or Bachelor's degree in Information Technology, Data Management, or a related field
* Solid data management experience, preferably within managed care, referral management, patient appointing, and/or patient administration functions
* Solid data mining, analytical, and reporting skills
* Experience with electronic health records and referral management systems
**Skills and Competencies Required for Success**
To excel in this role, you'll need to possess the following skills and competencies:
* Strong analytical and problem-solving skills
* Excellent verbal and written communication skills
* Ability to work independently and as part of a team
* Ability to lift up to 20 pounds
* Ability to use fine motor skills to operate office equipment and/or machinery
* Ability to receive and comprehend instructions verbally and/or in writing
* Ability to use logical reasoning for simple and complex problem-solving
* Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel
* Experience with electronic health records and referral management systems
* Strong understanding of data confidentiality guidelines, such as HIPAA compliance
* Ability to work in a fast-paced environment with multiple priorities and deadlines
**Career Growth Opportunities and Learning Benefits**
As a Data Entry Specialist/Part-time (Remote) at arenaflex, you'll have opportunities to grow and develop your skills and career. We offer:
* Opportunities for professional growth and development
* Training and education programs to enhance your skills and knowledge
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Flexible work arrangements, including remote work options
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for career advancement and professional growth
**Work Environment and Company Culture**
arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. We believe in:
* Empowering our employees to make a difference in the lives of our customers
* Fostering a culture of innovation, creativity, and collaboration
* Providing opportunities for growth and development
* Recognizing and rewarding outstanding performance
* Supporting work-life balance and flexible work arrangements
* Promoting diversity, equity, and inclusion in all aspects of our business
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Hourly rate: $18-$22 per hour
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for career advancement and professional growth
* Flexible work arrangements, including remote work options
* Recognition and rewards for outstanding performance
**How to Apply**
If you're passionate about data management, possess excellent analytical skills, and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website. We look forward to hearing from you!
**Equal Opportunities**
arenaflex is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable law.
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