At arenaflex, we strive to empower our members to achieve their best health by driving innovations that improve health care quality, affordability, and member experience. For over 90 years, we have been a leader in the health solutions industry, serving our neighbors, friends, and families with compassion and care. With a team of best-in-class employees, we aim to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, arenaflex succeeds.
**Job Summary:**
We are seeking an experienced Data Entry Specialist to join our team at arenaflex. As a key member of our Horizon Casualty Services department, you will be responsible for the initial review, scanning, indexing, and data entry of medical bills received from employers. Your attention to detail, organizational skills, and customer service orientation will be essential in providing administrative support to other departments and ensuring the smooth operation of our medical bill processing systems.
**Key Responsibilities:**
* Review, batch, scan, and index medical bills received from employers
* Data entry of medical bill information into processing systems within prescribed time limits and quality standards
* Research and obtain further information for incomplete documents
* Purge both Closed and Central Medical Bill files monthly in accordance with company file destruction policy
* Prepare outgoing mail for release on a daily basis
* Assist Customer Service Team with backup phone coverage as needed
* Provide administrative support to other departments within HCS
* Perform other duties as requested by Manager
**Essential Qualifications:**
* High School Diploma or equivalent required
* Minimum of 1 year of data entry experience
* Prefer work experience for an insurer, claim administrator, or self-insurer
* Prefer claims administration customer service experience
* Knowledge of CPT codes and ICD-10 codes
* Proficient with the use of personal computers and supporting software in a Windows-based environment, including MS Office products such as Word and Excel
* Knowledgeable in the use of intranet and internet applications, including ability to navigate
* Strong typing, data entry, and keyboarding skills
**Preferred Qualifications:**
* Experience working in a fast-paced environment with multiple priorities and deadlines
* Strong analytical and problem-solving skills
* Ability to work independently within a team with minimal supervision
* Detail-oriented and organized with strong time management skills
* Customer service-oriented with excellent communication skills
* Flexible, adaptive, and decisive with a positive attitude
**Skills and Competencies:**
* Proficient in the use of personal computers and Microsoft Office products such as Word and Excel
* Ability to work independently within a team with minimal supervision
* Detail-oriented and organized with strong time management skills
* Customer service-oriented with excellent communication skills
* Flexible, adaptive, and decisive with a positive attitude
* Strong typing, data entry, and keyboarding skills
* Ability to navigate intranet and internet applications
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Specialist, you will have opportunities to learn and grow with our company, including:
* Comprehensive training and onboarding program
* Ongoing support and mentorship from experienced colleagues
* Opportunities for professional development and advancement
* Access to training and education resources, including tuition reimbursement
* Collaborative and inclusive work environment that encourages innovation and creativity
**Work Environment and Company Culture:**
arenaflex is committed to creating a work environment that is inclusive, diverse, and supportive. Our company culture values:
* Collaboration and teamwork
* Innovation and creativity
* Continuous learning and growth
* Customer service and member satisfaction
* Work-life balance and employee well-being
**Compensation, Perks, and Benefits:**
arenaflex offers a comprehensive compensation and benefits package, including:
* Competitive salary range: $35,600 - $46,725
* Comprehensive health benefits (Medical/Dental/Vision)
* Retirement plans
* Generous PTO
* Incentive plans
* Wellness programs
* Paid volunteer time off
* Tuition reimbursement
**Equal Opportunity Employer:**
arenaflex is an Equal Opportunity/Affirmative Action employer. We are committed to diversity, equity, and inclusion in all aspects of our business. We welcome applications from qualified candidates who share our values and commitment to excellence.
**How to Apply:**
If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the link below.
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