At arenaflex, we're dedicated to providing top-notch services to our clients, and we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. As a Data Entry Specialist, you'll play a crucial role in ensuring the accuracy and efficiency of our data entry processes, working closely with our Retail and Institutional Service Teams to deliver exceptional results.
**About arenaflex**
arenaflex is a leading provider of innovative solutions in the financial industry. Our team of experts is passionate about delivering exceptional services to our clients, and we're committed to fostering a culture of excellence, collaboration, and innovation. With a strong focus on customer satisfaction, we're constantly seeking ways to improve our processes and services to meet the evolving needs of our clients.
**Job Summary**
As a Data Entry Specialist, you'll be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. Your primary focus will be on processing trade deal purchases in customer profiles, identifying and addressing breaks between TD Ameritrade and fund companies or transfer agents. You'll also be responsible for processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity. Additionally, you may be tasked with analyzing complex/escalated issues, testing/validation of new innovation enhancements, and provider modifications.
**Key Responsibilities**
* Process trade deal purchases in customer profiles
* Identify and address breaks between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities
* Settle/reconcile transactions
* Process/reconcile returns activity
* Analyze complex/escalated issues
* Test/validation of new innovation enhancements and provider modifications
* Review and analysis of correct tax coding and corrections of tax coding errors
* Troubleshoot internal/external system issues or concerns
* Identify root cause of breaks between TDA, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Opposite Firm
* Answer business partner inquiries concerning Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Prompt and accurate finalization of client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 0-2 years of experience in data entry or a related field
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
* Excellent communication and problem-solving skills
* Proficiency in Microsoft Office, particularly Excel
* Familiarity with Salesforce and other CRM systems a plus
* Ability to work in a fast-paced environment with multiple priorities and deadlines
**Preferred Qualifications**
* Experience in the financial industry, particularly in Alternate Investments
* Knowledge of regulatory commitments (e.g., 2340 and 15C3-3)
* Familiarity with tax coding and corrections
* Experience with testing/validation of new innovation enhancements and provider modifications
* Strong analytical and problem-solving skills
* Ability to work in a remote environment with minimal supervision
**Skills and Competencies**
* Strong attention to detail and organizational skills
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office, particularly Excel
* Familiarity with Salesforce and other CRM systems
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities and deadlines
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to providing our employees with opportunities for growth and development. As a Data Entry Specialist, you'll have access to:
* Ongoing training and development programs
* Mentorship and coaching from experienced professionals
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment
* A comprehensive benefits package, including health insurance, retirement savings, and paid time off
**Work Environment and Company Culture**
arenaflex is a remote-friendly company, and our Data Entry Specialists work from the comfort of their own homes. We're committed to providing a flexible and supportive work environment that allows our employees to thrive. Our company culture is built on a foundation of collaboration, innovation, and customer satisfaction. We're passionate about delivering exceptional services to our clients, and we're constantly seeking ways to improve our processes and services to meet their evolving needs.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* A salary range of $40,000 - $60,000 per year, depending on experience
* Comprehensive health insurance, including medical, dental, and vision coverage
* Retirement savings plan, including a 401(k) match
* Paid time off, including vacation, sick leave, and holidays
* Flexible work arrangements, including remote work options
* Professional development opportunities, including training and education programs
* A dynamic and supportive work environment, with a team of experienced professionals
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!
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