At arenaflex, we're dedicated to providing exceptional services to our clients and partners. As a key member of our team, the Experienced Data Entry Clerk – Alternate Investments Reconciliation and Corporate Actions Specialist will play a vital role in ensuring the accuracy and efficiency of our daily operations. If you're a detail-oriented and organized individual with a passion for data entry, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading provider of innovative financial solutions, serving a diverse range of clients and partners across the globe. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable partner in the financial industry. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and collaborative team.
**Key Responsibilities**
As an Experienced Data Entry Clerk – Alternate Investments Reconciliation and Corporate Actions Specialist, you'll be responsible for:
* Processing trade deal purchases in customer profiles and identifying/addressing discrepancies between TD Ameritrade and fund companies or transfer agents
* Processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity
* Analyzing complex/escalated issues and performing testing/validation of new innovation enhancements and provider modifications
* Completing projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engaging with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborating with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless operations
**Duties and Responsibilities**
* Reviewing subscription deals or transfer requests
* Identifying and addressing Client/Advisor account exceptions
* Ensuring regulatory compliance (e.g., 2340 and 15C3-3)
* Reconciling Business, Dividend, and Transactions Breaks
* Resolving discrepancies between BOS and Fund Companies
* Reviewing and analyzing correct tax coding and correcting tax coding errors
* Troubleshooting internal/external system issues or concerns
* Identifying the root cause of breaks between TDA, the Fund, etc.
* Providing method or innovation service alternatives to Management
* Remediating transfer issues with the Fund or Opposite Firm
* Answering business partner inquiries concerning Fund details requirements/eligibility
* Providing follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Prompt and accurate finalization of client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 0-2 years of experience in data entry or a related field
* Excellent attention to detail and organizational skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* 2+ years of experience in data entry or a related field
* Experience with financial software and systems (e.g., TD Ameritrade)
* Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
* Experience with tax coding and corrections
* Certification in data entry or a related field (e.g., Certified Data Entry Specialist)
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Ability to work independently and as part of a team
* Excellent time management and prioritization skills
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
* Ability to learn and adapt to new systems and processes
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a remote employee, you'll have access to:
* Ongoing training and development opportunities
* Mentorship and coaching from experienced team members
* Opportunities for career advancement and professional growth
* Flexible work arrangements and remote work options
* Competitive compensation and benefits package
**Work Environment and Company Culture**
arenaflex is a dynamic and collaborative work environment that values diversity, equity, and inclusion. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a team that's passionate about delivering exceptional services to our clients and partners. Our company culture is built on:
* Collaboration and teamwork
* Innovation and creativity
* Customer satisfaction and excellence
* Diversity, equity, and inclusion
* Professional growth and development
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation and benefits package, including:
* Competitive salary and bonus structure
* Comprehensive health insurance and wellness programs
* Retirement savings plan and matching contributions
* Paid time off and holidays
* Flexible work arrangements and remote work options
* Professional development and training opportunities
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities. We're committed to creating a work environment that's inclusive, respectful, and supportive of all employees.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application portal.
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