**Job Summary:**
arenaflex is a leading innovator in the field of data-driven decision making, and we're seeking a highly skilled Data Analyst & Online Chat Assistant to join our team. As a key member of our remote team, you will play a vital role in developing and sustaining coverage, providing departmental insights on efficiency, and creating data versions to solve complex quantitative tasks. If you're passionate about working with technology, data storage, and business processes, this is an exciting opportunity to join our team and contribute to our mission.
**About arenaflex:**
arenaflex is a forward-thinking organization that leverages data and technology to drive business growth and innovation. Our team is dedicated to delivering exceptional results, and we're committed to creating a work environment that fosters collaboration, creativity, and continuous learning. As a remote team member, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive community.
**Key Responsibilities:**
As a Data Analyst & Online Chat Assistant, you will be responsible for:
* Developing and maintaining coverage to support business processes and data-driven decision making
* Creating new, modifying existing, and performing ad-hoc coverage to meet department demands
* Possessing the ability to create significant dashboards on Power BI and Excel
* Developing robust Record Quality specifications and management to ensure data integrity and accessibility
* Managing and creating new data pipelines from source devices to the Data Warehouse
* Collaborating closely with Monitoring and Business Analysts to understand business needs, preserve complete records, and obtain business sign-offs for all reporting necessities
* Producing, maintaining, and establishing scalable data pipelines and data construction
* Utilizing data storytelling principles to generate clear and impactful data visualizations using Power BI
* Helping automate existing business processes and enhance exception-based reporting
* Partnering with IT and business stakeholders to discover, analyze, and obtain new data variables (data mining)
* Evaluating large datasets to identify relevant patterns that provide actionable results
* Vitally evaluating information gathered from multiple sources and resolving discrepancies
* Validating data for formality by verifying against requirements
* Researching data errors and remedying poor data
* Participating in the Data Governance program by updating the data dictionary and plan & methods
* Examining and validating metrics to ensure effectiveness and providing reviews to team leaders of styles that require attention
**Essential Qualifications:**
* 2+ years of experience performing comprehensive data analysis
* Strong experience working with Power BI
* Familiarity with various data visualization objects like Dimensions, Solutions, Filters, Computed Fields, makeovers, parameters, conditional formatting, DAX queries, Interactions, etc. in Power BI
* Knowledge of DAX, SQL, M Code
* Proficiency in SQL, capable of writing complex SQL to create files and analytics
* Experience with ETL tools such as SSIS, Power BI Dataflows, or other Big Data integrations
* Strong data modeling experience using star schema or other procedures
* Problem-solving with statistical analysis with large data sets highly preferable
* Experience with SSMS (SQL Server Management Studio), Power BI, and Power Query
* Familiarity with Smartsheets
* Strong work effort in the progression and timely completion of projects and deadlines
**Preferred Qualifications:**
* Experience with data storytelling principles and data visualization tools
* Familiarity with data governance programs and data dictionaries
* Strong analytical and problem-solving skills
* Excellent communication and collaboration skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer:**
* Competitive salary and benefits package
* Opportunity to work with a dynamic and innovative team
* Flexible remote work arrangement
* Professional development and growth opportunities
* Collaborative and supportive work environment
* Access to cutting-edge technology and tools
* Recognition and rewards for outstanding performance
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for data analysis and online chat assistance, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!
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