**Job Type:** Full Remote, Long-term Opportunity
**Location:** United States (Remote)
**About arenaflex**
arenaflex is a leading innovator in the field of data-driven decision making, providing cutting-edge solutions to businesses across various industries. With a strong focus on remote work and flexibility, arenaflex offers a unique opportunity for talented professionals to join our team and contribute to shaping the future of data analysis and online chat support.
**Job Summary**
We are seeking an experienced Data Analyst and Online Chat Assistant to join our team in a full-time, remote capacity. As a key member of our data team, you will play a crucial role in developing and sustaining coverage, providing departmental insights on efficiency, and creating data-driven solutions to meet business needs. You will work closely with technology on service demands and data storage options to meet department requirements.
**Key Responsibilities**
* Develop and maintain coverage in support of business procedures and data-driven decision making, including creating new, modifying existing, and performing ad-hoc coverage.
* Possess the ability to create significant dashboards on Power BI and Excel.
* Develop and manage robust Records Quality specifications and management to ensure data integrity and accessibility.
* Create and maintain new data pipelines from source devices to the Data Warehouse.
* Collaborate with Monitoring and Business Analysts to understand business needs, preserve complete records, and obtain business sign-offs for all reporting necessities.
* Produce, maintain, and establish scalable data pipelines and data construction.
* Utilize data storytelling principles to create clear and impactful data visualizations using Power BI.
* Help automate existing business functions and enhance exception-based reporting.
* Partner with IT and bachelor's degrees to discover, analyze, and obtain new data variables (data mining).
* Evaluate large datasets to identify relevant patterns that provide actionable results.
* Vitally evaluate information gathered from multiple sources and resolve discrepancies.
* Validate data for formality by verifying against requirements.
* Research data errors and remediate poor data.
* Participate in the Data Governance course by updating the data dictionary and plan & methods.
* Examine and validate metrics are effective and provide reviews to team leaders of styles that need attention.
**Essential Qualifications**
* 2+ years of experience performing comprehensive data analysis.
* Strong experience working with Power BI, including:
+ Dealing with various visualizing objects like Dimensions, Solutions, Filters, Computed Area, makeovers, parameters, conditional formatting, DAX queries, Interactions, etc.
+ Knowledge of DAX, SQL, M Code.
* Proficient in SQL, capable of writing sophisticated SQL to create files and analytics.
* Experience with ETL tools such as SSIS, PowerBI Dataflows, or other Big Data integrations.
* Strong data modeling experience using star schema or other procedures.
* Problem-solving with statistical evaluation with large data collections highly preferable.
* Experience with SSMS (SQL Server Management Studio), Power BI, and Power Query.
* Experience with Smartsheets.
**Preferred Qualifications**
* Strong effort in the progression and timely completion of projects and deadlines.
* Experience with data storytelling principles and creating clear and impactful data visualizations.
* Knowledge of data governance and data quality management.
* Experience with data mining and data discovery.
**What We Offer**
* A competitive salary and benefits package.
* Opportunities for career growth and professional development.
* A dynamic and supportive work environment.
* Flexible work arrangements and remote work options.
* Access to cutting-edge technology and tools.
* Collaborative and innovative team culture.
**How to Apply**
If you are a motivated and experienced data analyst and online chat assistant looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Note:** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity and promotes equality.
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