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Posted May 27, 2026

**Experienced Customer Support Co-op – Operations and Customer Center at arenaflex**

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**Join arenaflex's dynamic Operations and Customer Center team as a co-op student and embark on a rewarding journey of growth, learning, and collaboration.** **About arenaflex** arenaflex is a world-renowned airline that has been a symbol of excellence in the aviation industry for decades. With a commitment to innovation, customer satisfaction, and operational excellence, arenaflex continues to soar to new heights. Our Operations and Customer Center (OCC) is the heartbeat of our global operations, responsible for strategic and tactical decision-making for any operational disruptions. As a co-op student, you will have the unique opportunity to collaborate with aviation professionals, utilizing data to solve operational business challenges and contribute to the success of arenaflex. **Job Responsibilities** As a co-op student in the Operations and Customer Center, you will be part of a dynamic team that supports the airline's global operations. Your key responsibilities will include: **Load Control Center:** * Responsible for aircraft weight and balance, fuel distribution, and ensuring compliance with manufacturer and company specifications. * Work with the LCC's back office, creating applications and efficiencies to reduce workload for the frontline team. * Collaborate with team members to develop and implement solutions to operational challenges. **Fuel System:** * Responsible for developing strategies, tools, and sustainability policies for annual jet fuel consumption. * Research and develop methods to determine safe and efficient fuel loads, improve aircraft routing, and enhance cargo forecasting. * Analyze data to identify trends and areas for improvement in fuel consumption and efficiency. **Requirements to Succeed** To be successful in this role, you will need to possess the following minimum qualifications: * Currently pursuing a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a related 4-year degree program. * Available to work for three alternating semesters in Atlanta, GA, Monday through Friday. * Must be enrolled in an educational institution throughout the co-op program. * Willingness and ability to learn new skills and take on new challenges. * Team-first attitude with a focus on team success. * Strong organizational, project management, and verbal/written communication skills. * Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. * Comfortable working in both group and individual settings. * Prioritizes safety and security for oneself and others. * Embraces diverse people, thinking, and styles. * Must have a high school diploma, GED, or high school equivalency. * Must be at least 18 years old and authorized to work in the US. **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Familiarity or experience with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint. * Understanding of airline operations, scheduling, and planning. * History of leadership roles in student and community organizations. * Passionate about a future career in the aviation industry and serving arenaflex's customers. **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment and prioritize multiple tasks. * Strong organizational and project management skills. * Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. * Familiarity with data analysis tools and software. * Ability to learn new skills and take on new challenges. **Career Growth Opportunities and Learning Benefits** As a co-op student in the Operations and Customer Center, you will have the opportunity to: * Gain hands-on experience in a dynamic and fast-paced environment. * Develop skills and competencies in data analysis, project management, and communication. * Collaborate with experienced professionals and learn from their expertise. * Contribute to the success of arenaflex and make a meaningful impact on the airline's operations. * Receive feedback and guidance from experienced mentors. * Participate in training and development programs to enhance your skills and knowledge. **Work Environment and Company Culture** arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the following values: * Customer focus: We are committed to delivering exceptional customer experiences. * Innovation: We encourage creativity, experimentation, and innovation in all aspects of our business. * Collaboration: We work together as a team to achieve our goals and objectives. * Integrity: We operate with integrity, transparency, and accountability. * Respect: We treat each other with respect, dignity, and kindness. **Compensation, Perks, and Benefits** As a co-op student in the Operations and Customer Center, you will receive: * A competitive salary of $65,000 - $75,000 per year. * Comprehensive benefits package, including health, dental, and vision insurance. * 401(k) matching program. * Paid time off and holidays. * Opportunities for professional development and growth. * Access to arenaflex's employee assistance program. **Conclusion** If you are a motivated and talented individual who is passionate about the aviation industry and customer satisfaction, we encourage you to apply for this exciting opportunity. As a co-op student in the Operations and Customer Center, you will have the chance to gain valuable experience, develop new skills, and contribute to the success of arenaflex. Don't miss this opportunity to join our dynamic team and take your career to new heights. **Apply Now** To apply for this exciting opportunity, please visit our website and submit your application. We look forward to hearing from you! Apply for this job