At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global leader in digital business services, we're passionate about delivering exceptional experiences that drive growth and loyalty. We're now seeking fearless and talented individuals to join our team as Customer Service & Sales Representatives, working from the comfort of their own homes.
**About arenaflex**
arenaflex is a global, digital business services company that's dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
**Benefits of Working with arenaflex**
We're committed to providing our employees with a comprehensive package of benefits that support their well-being and career growth. Some of the benefits of working with arenaflex include:
* Paid Training to help you develop your skills and expertise
* Competitive Wages that reflect your value to our organization
* Full Benefits, including Medical, Dental, Vision, 401k, and more
* Paid Time Off to relax and recharge
* Employee wellness and engagement programs to support your physical and mental health
**arenaflex and You**
At arenaflex, we believe that our employees are the key to our success. We're looking for talented individuals who are passionate about delivering exceptional customer experiences and driving business growth. As a Customer Service & Sales Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same.
**Did You Know?**
Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We're committed to providing our employees with opportunities for growth and development, and we're proud of our track record of promoting from within.
**Responsibilities**
As a Customer Service & Sales Representative, your responsibilities will include:
* Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns
* Calmly attempting to resolve and de-escalate any issues
* Escalating interactions when necessary and appropriate
* Responding to requests for assistance and/or processing payments
* Tracking all call-related information for auditing and reporting purposes
* Providing feedback on call issues
* Meeting sales objectives as defined
**Qualifications**
We're looking for fearless and talented individuals who are inspired to deliver only the best in all that we do. Some of the qualifications we're looking for include:
* 6 months of customer service experience minimum
* Over 18 years of age
* Ability to type 25 wpm
* High School Graduate or GED
* Comfort with desktop computer systems
* Proven oral and written communication skills
* 6 months of Call Center experience, preferred
* Logical problem-solving skills
* Availability to work various shifts
* Ability to use Windows operating systems
* Organization and work prioritization skills
* 6 months of sales experience minimum
* Ability to work independently
* Ability to work in a constantly changing and fast-paced environment
* Ability to stay composed and objective
* Strong listening skills
* Superior negotiating skills
**Work from Home Requirements**
To work from home, you'll need to meet the following requirements:
* Internet Requirements:
+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps
+ Minimum subscribed upload rate equal to or exceeds 5.0 Mbps
+ ISP must have no packet loss and ping under 50ms
+ Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN
+ Proof of internet speed required
* Clean and quiet workspace
**Be Part of Our arenaflex Family**
At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're proud of our track record of promoting from within and providing opportunities for growth and development.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer, committed to providing a workplace that's inclusive and respectful of all employees.
**Apply Now**
If you're a fearless and talented individual who's inspired to deliver exceptional customer experiences and drive business growth, we want to hear from you! Apply now to join our team as a Customer Service & Sales Representative and take the first step towards a rewarding and challenging career at arenaflex.
Why arenaflex?
At arenaflex, we're passionate about delivering exceptional experiences that drive growth and loyalty. We're committed to providing our employees with a comprehensive package of benefits that support their well-being and career growth.
Our Culture
We're proud of our culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged.
Our Benefits
- Paid Training to help you develop your skills and expertise
- Competitive Wages that reflect your value to our organization
- Full Benefits, including Medical, Dental, Vision, 401k, and more
- Paid Time Off to relax and recharge
- Employee wellness and engagement programs to support your physical and mental health
Our Team
We're a global team of over 500,000 inspired and passionate people speaking more than 300 languages. We're committed to providing our employees with opportunities for growth and development, and we're proud of our track record of promoting from within.
Our Mission
Our mission is to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
Apply Now
If you're a fearless and talented individual who's inspired to deliver exceptional customer experiences and drive business growth, we want to hear from you! Apply now to join our team as a Customer Service & Sales Representative and take the first step towards a rewarding and challenging career at arenaflex.
Apply for this job