Are you a highly motivated and results-driven individual looking to accelerate your career in customer service sales while enjoying the flexibility of working from home? Look no further! arenaflex is seeking an experienced Customer Service Sales Representative to join our dynamic team in a fully remote capacity.
**About arenaflex**
arenaflex is a leading provider of innovative solutions in the customer service and sales industry. Our mission is to deliver exceptional customer experiences while fostering a culture of growth, collaboration, and innovation. With a strong commitment to employee development and well-being, we offer a unique opportunity for talented individuals to thrive in a remote work environment.
**Job Summary**
As a Customer Service Sales Representative at arenaflex, you will be responsible for continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems. You will work closely with our team to deliver sales results that meet client performance objectives, while adhering to standard contact procedures and operational processes.
**Key Responsibilities**
* Contact existing customers on behalf of arenaflex's clients, utilizing state-of-the-art technology and client relationship management systems
* Upgrade or resubscribe their services, building relationships and overcoming prospect objections
* Deliver sales results that meet client performance objectives, including number of contacts, leads/conversions/sales, and productivity metrics
* Adhere to standard contact procedures, operational processes, PCI compliance, client standards, and program standards
* Utilize excellent communication and sales skills to build support for client products and services
**Requirements**
* Must be a resident of North Carolina
* Private and secure workspace at home, free from background noise or distractions
* Sales, call center, upselling, retail sales, or customer service experience is highly preferred
* Professional vocabulary and excellent communication skills, both oral and written
* Assertive, quick thinking, and excellent schedule adherence and attendance
* Prior work-from-home call center experience is a plus
* Good computer skills and ability to work independently
**Technical Requirements**
* Must provide your own computer or laptop, meeting the following specifications:
+ Windows 10 Desktop or laptop, current on all security updates
+ High-quality noise-canceling wired USB headset
+ Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution
+ Webcam
+ Free space – 5 GB
+ Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
+ RAM Required – 8 GB
+ Anti-Virus – Full versions of Windows Defender or Essentials
* Internet Connection – Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
**Benefits**
* Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
* Two base hourly pay raises during the first year of employment
* 100% Paid Virtual Training – No on-site Training is needed!
* Advancement opportunities in virtual leadership, training, quality, and workforce management roles
* 401(k) Plan
* Medical, Dental, and Vision Insurance after only 90 days for Full Time
* Free Satellite Radio service perks
* $22 monthly internet stipend for those who qualify
**Work Environment and Company Culture**
arenaflex is committed to creating a positive and inclusive work environment that fosters growth, collaboration, and innovation. Our remote work setup allows for flexibility and work-life balance, while our virtual training and development programs ensure that you have the skills and knowledge needed to succeed in your role.
**How to Apply**
If you are a motivated and results-driven individual looking to accelerate your career in customer service sales while enjoying the flexibility of working from home, we encourage you to apply for this exciting opportunity at arenaflex. Please submit your application through our website, including your resume and a cover letter outlining your experience and qualifications.
**Shift and Work Location**
* Day shift
* Evening shift
* Remote work setup, with flexibility to work from home
**Pay**
* From $10.00 per hour
**Benefits and Perks**
* 401(k)
* Dental insurance
* Health insurance
* Referral program
* Vision insurance
* Work from home
* Free Satellite Radio service perks
* $22 monthly internet stipend for those who qualify
We look forward to hearing from you and exploring how you can contribute to our dynamic team at arenaflex!
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