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Posted Jun 8, 2026

Experienced Customer Service Representative – Union Benefits Specialist (REMOTE WORK)

**Join careerzynith, a rapidly growing company that's revolutionizing the way labor unions, credit unions, and associations provide benefits to their members. As a Customer Service Representative – Union Benefits Specialist, you'll play a vital role in educating union members about the benefits available to them through their affiliation.** **About careerzynith** careerzynith is a dynamic and innovative company that's dedicated to providing top-notch benefits to labor unions, credit unions, and associations across southern California. With over 20,000 union associations in our network, we're committed to helping our clients thrive in a rapidly changing world. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join our ranks. **The Role** As a Customer Service Representative – Union Benefits Specialist, you'll be the primary point of contact for union members seeking information about the benefits available to them through their affiliation. Your role will involve: * Educating union members about the benefits available to them, including health insurance, life insurance, retirement plans, and more * Providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner * Building relationships with union members, understanding their needs, and tailoring solutions to meet their requirements * Working closely with our team to ensure seamless communication and collaboration * Participating in ongoing training and professional development to stay up-to-date on industry trends and best practices **Requirements for Consideration** To be successful in this role, you'll need: * **Self-motivation**: A strong desire to succeed, with a proven track record of achieving goals and exceeding expectations * **Proven leadership abilities**: Experience in leading teams, mentoring colleagues, or managing projects * **Customer service attitude**: A passion for delivering exceptional customer experiences, with a focus on building strong relationships and resolving issues * **Integrity**: A strong sense of ethics, with a commitment to upholding careerzynith's values and principles * **Desire for professional development and growth**: A willingness to learn, grow, and take on new challenges * **Willingness to learn**: A curiosity about the industry, with a desire to stay up-to-date on the latest trends and best practices * **Exceptional people skills**: The ability to communicate effectively, build rapport, and work collaboratively with colleagues and union members **What We Offer** As a valued member of the careerzynith team, you'll enjoy: * **Flexible hours**: The freedom to work from home, with flexible scheduling to suit your needs * **Fluent in English**: A strong command of the English language, with the ability to communicate effectively with union members and colleagues * **MUST RESIDE IN CALIFORNIA**: A requirement to reside in California, with a strong connection to the community and a commitment to serving union members * **Benefits**: A comprehensive package of benefits, including health insurance reimbursement, life insurance, and a retirement plan * **Career growth opportunities**: A clear path for advancement, with opportunities for professional development and growth * **Financial success**: A competitive salary, with opportunities for bonuses and commissions * **Free college classes**: Access to free college classes, with a focus on lifelong learning and professional development * **Student Debt Reduction Program**: A program to help reduce student debt, with a focus on financial wellness and stability * **Scholarship access**: Access to scholarships for members and their children, with a focus on education and personal growth * **Union benefits**: Membership in a union, with access to benefits, including life insurance, roadside assistance, and identity theft protection **Work Environment and Company Culture** careerzynith is a dynamic and innovative company that's committed to creating a positive and inclusive work environment. Our team is passionate about delivering exceptional customer service, and we're looking for like-minded individuals to join our ranks. As a Customer Service Representative – Union Benefits Specialist, you'll be part of a collaborative and supportive team, with opportunities for growth and development. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!