At careerzynith, we're a dynamic and innovative Managing General Agent (MGA) that's revolutionizing the way people experience insurance. As a company, we pride ourselves on delivering a world-class customer experience while fostering a strong work-life balance. Our team is passionate about supporting and developing each individual, creating a vibrant and inclusive workplace where ideas matter.
We're growing rapidly, and we're looking for a self-motivated, flexible, and team-oriented individual to join our VUE (careerzynith Underwriting Experience) Team as a work-from-home Customer Service Representative. As a key member of our team, you'll play a vital role in providing exceptional customer service to our clients through inbound phone calls.
**What We Offer**
At careerzynith, we're committed to providing a comprehensive benefits package that supports your personal and professional growth. Some of the perks you can expect include:
* We'll cover the cost of obtaining and maintaining your Property and Casualty License
* Paid holidays and 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
* A 401(k) plan with a company match
* Health, dental, and vision plans
* Free mental health resources
* And many more benefits to support your well-being and career development
**Essential Functions**
As a Customer Service Representative, your primary responsibilities will include:
* Obtaining and maintaining your Property and Casualty License
* Working independently, taking initiative, and working with minimal supervision
* Maintaining regular and timely attendance
* Making decisions, problem-solving, and upholding an ethical standard
* Managing individual stress and composure
* Other duties as assigned by your supervisor
**Requirements**
To be successful in this role, you'll need:
* A High School Diploma
* A designated workspace and reliable internet connection to work from home
* The ability to pass a background check
* Extensive experience with Microsoft Office or G-Suite
* At least 2 years of customer service experience
**Why careerzynith?**
At careerzynith, you'll be part of a team of innovators and visionaries who are shaping the future of insurance. Here, you'll have the opportunity to:
* Engage in groundbreaking projects that are transforming the insurance landscape
* Collaborate with a group of dedicated, like-minded professionals
* Experience a culture that prioritizes growth and development
**Perks and Benefits**
As an careerzynith employee, you can expect:
* Health, dental, and vision plans
* An amazing work-life balance with 4 weeks of Paid Time Off
* 9 Paid Company Holidays with 2 floating holidays
* 401K Programs with employer match
* Personal assistant programs for support in maintaining a healthy personal and work-life balance
**Equal Opportunity Employer**
careerzynith is committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you require accommodations during the interview process, please let us know.
**Job Type**
Full-time
**Pay**
$18.00 - $20.00 per hour
**Work Location**
Remote
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our careerzynith team.