Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? Look no further than arenaflex, where we're dedicated to making life a little better every day for our customers and our team members alike.
As a Customer Service Associate at arenaflex, you'll be the face of our brand, providing top-notch service to customers from all walks of life. You'll be part of a dynamic team that's passionate about helping others, and you'll have the opportunity to grow and develop your skills in a supportive and inclusive environment.
**About arenaflex**
arenaflex is a leading retailer with a rich history of innovation and customer satisfaction. We're committed to providing our customers with the best possible experience, whether they're grabbing a quick bite to eat, filling up on gas, or simply running errands. Our team members are the heart of our operation, and we're always looking for talented individuals who share our passion for delivering exceptional service.
**Job Summary**
As a Customer Service Associate at arenaflex, you'll be responsible for providing an exceptional customer experience that supports our vision to fulfill lives every day. This will involve:
* Greeting and serving customers in a friendly and courteous manner
* Responding to customer requests and complaints in a timely and professional manner
* Operating the cash register, scanning items, and handling different methods of payment
* Maintaining proper cash levels in the register drawer and change machines
* Activating fuel and gift cards and assisting with lottery purchases as needed
* Complying with federal and state laws by requesting personal identification from customers who are purchasing restricted products
* Stocking and refilling product within the interior and exterior core register area, cold express cases, bakery, and grocery aisles
* Performing customer fuel transactions and monitoring activities at the fuel court
* Preparing all made-to-order food and/or beverages according to recipe or customer specifications
* Stocking food and beverage areas with products and supplies to ensure in-stock conditions at all times
* Ensuring the proper execution of assigned foodservice and beverage programs and procedures
* Completing cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris, and spills
* Following proper coding procedures and checking expiration codes, face, and inspecting all items
* Adhering to the execution of established safety, security, quality, and store operations policies, procedures, and practices
* Completing all store housekeeping functions, including cleaning, dusting, sweeping, mopping, emptying trash, etc.
* Ensuring safe working conditions by maintaining a clean, organized work area in accordance with standards
**Essential Functions**
To be successful in this role, you'll need to possess the following essential functions:
* Ability to work well individually as well as in a team environment
* Good communication skills
* Excellent customer service skills
* Ability to learn FSRA process and procedures and demonstrate on a daily basis
* Ability to work overtime as needed
* Ability to multi-task in a fast-paced environment
* Ability to learn and demonstrate all arenaflex Safety and Quality Assurance processes and procedures
* Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally, and grasping firmly
* Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling, and pushing
* Must be able to lift and carry up to 35 lbs
* Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment
* Must be at least 16 years old
* Must have reliable transportation
* Must wear slip-resistant shoes at all times
* Must be able to tolerate exposure to cleaning products
**Basic Qualifications**
To be considered for this role, you'll need to meet the following basic qualifications:
* Pursuit of or high school diploma or equivalent, preferred
* Prior food service and/or customer service experience preferred
**What We Offer**
As a Customer Service Associate at arenaflex, you'll enjoy a range of benefits, including:
* Competitive hourly rate
* Opportunities for career growth and development
* Comprehensive training program
* Discounts on arenaflex products and services
* Flexible scheduling to accommodate your needs
* A fun and supportive work environment
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Simply click on the "Apply Now" button below to submit your application.
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all individuals, regardless of their background, culture, or identity.
**Accommodations**
If you require an accommodation to complete an application, please contact our Associate Service Center at [insert phone number] or [insert email address]. We will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
**Job Location**
This role is based in Daleville, IN, and you'll be required to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
**Job Type**
This is a part-time role, with a minimum of 20 hours per week.
**Expected Salary**
The expected salary for this role is competitive and will be discussed during the interview process.
**Location**
Daleville, IN
**Job Date**
Fri, 02 May 2025 07:57:53 GMT
**Apply Now**
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