At arenaflex, we're on a mission to revolutionize the aerospace industry with our cutting-edge manufacturing solutions. As a seasoned Customer Program Manager, you'll play a vital role in driving our growth and success by delivering exceptional customer experiences and managing key accounts. If you're passionate about the aerospace industry and have a proven track record of leadership and customer-facing experience, we want to hear from you!
**About arenaflex**
arenaflex is a 100-year-old industry leader in the aerospace industry, specializing in manufacturing aluminum and magnesium products for commercial, regional, corporate, and military aircraft and engines. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry. We're proud to be a growth-oriented company that values collaboration, diversity, and inclusion.
**What You'll Do**
As a Customer Program Manager at arenaflex, you'll be responsible for managing a customer-dedicated team consisting of Quality and Product Engineers. Your key responsibilities will include:
* Managing key CPP accounts assigned, including all interactions and leading all meetings
* Partnering with the Operations, Finance, Quality, and other internal teams to address customer needs and challenges
* Understanding and maintaining all customer-specific delivery, quality, and cost metrics
* Overseeing bookings, backlog, customer scorecards, and demand pipeline
* Understanding contract terms and conditions and executing in accordance with corporate policies
**What We're Looking For**
We're seeking a seasoned professional with:
* A Bachelor's degree in business or a technical degree
* 8+ years of customer-facing account management experience working with large customers in a B2B manufacturing environment
* 2+ years of leadership experience required
* Previous experience in the aerospace and/or casting industry preferred but not required
* Intermediate or advanced skills in spreadsheet creation, data analysis (Excel), and presentation design (PowerPoint)
**What We Offer**
At arenaflex, we're committed to providing our employees with a positive and collaborative work environment, flexible schedules, paid training, educational assistance, 401K with match, and a targeted salary of $100-120K annually, with 5% quarterly bonus potential.
**Why Join arenaflex?**
* Be part of a growth-oriented company with a rich history and a commitment to innovation
* Work with a talented team of professionals who share your passion for the aerospace industry
* Enjoy a positive and collaborative work environment with flexible schedules and opportunities for growth and development
* Take advantage of our comprehensive benefits package, including paid training, educational assistance, and a 401K with match
**How to Apply**
If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.
**Sponsorship**
Sponsorship is not available for this role. Candidates must be legally authorized to work in the US on a permanent and consistent basis without company sponsorship now and in the future.
**ITAR Compliance**
This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
**Management Position**
This is a management position.
**Full-Time Position**
This is a full-time position.
**Location**
Inver Grove Heights, MN
**Job Date**
Thu, 01 May 2025 07:44:24 GMT
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