**Job Summary:**
arenaflex is seeking an Experienced Customer Practice Manager – Healthcare and Life Sciences to lead customer programs that accelerate business outcomes. As a trusted advisor for our customers, you will drive strategic and financial value through promoting and selling transformational professional services programs. If you have a proven track record of success in business development, deal structuring, and delivery excellence, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Our diverse team values inclusive experiences, and we're committed to creating a workplace where everyone feels welcome and empowered to succeed.
**Job Responsibilities:**
As an Experienced Customer Practice Manager – Healthcare and Life Sciences at arenaflex, you will be responsible for:
* **Execution of Long-Term Strategic Customer Transformation Roadmaps:** Develop and execute comprehensive customer transformation roadmaps that drive business outcomes and accelerate cloud adoption.
* **Lead Business Outcomes:** Articulate accelerated customer outcomes through cloud technologies and drive strategic conversations with C-Level executives.
* **Unified Account Plan and Pursuit Plan:** Develop and execute a unified account plan and pursuit plan that aligns with the AWS account team (platform sales) and drives business growth.
* **Establish Executive Relationships:** Build and maintain executive relationships across Technology & Business groups, securing executive sponsorship for programs and driving business outcomes.
* **Internal Network:** Establish a strong internal network at arenaflex, collaborating with internal organizations critical to success, including the account team, Partner team, Global Services organization, Finance, and Legal.
* **Strategic Advisor and Expert:** Assume the role of a strategic advisor and expert, providing deep knowledge of the cross-section of customers' businesses and available cloud services.
* **Annual Bookings Targets:** Deliver on annual bookings targets with deal structure aligned with key customer goals and arenaflex – Professional Services business objectives.
* **Shared Learnings and Mechanisms:** Support scale through shared learnings and mechanisms across the Professional Services sales team.
**About the Team:**
Our team values diverse experiences and encourages candidates from all backgrounds to apply. If you don't meet all of the preferred qualifications and skills listed in the job description, we invite you to apply. We're committed to creating a workplace where everyone feels welcome and empowered to succeed.
**Why arenaflex?**
* **Inclusive Team Culture:** Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
* **Mentorship & Career Growth:** We offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
* **Work/Life Balance:** We value work-life harmony and strive for flexibility as part of our working culture.
**Basic Qualifications:**
* **Bachelor's Degree or 7+ Years of Professional or Military Experience:** You must have a bachelor's degree or 7+ years of professional or military experience.
* **Experience with Selling Consulting/Professional Services:** You must have experience selling consulting/professional services with recurring revenue from accounts/territory.
* **Business Development Experience:** You must have business development experience, including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.
* **CRM Systems Experience:** You must have experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.
* **Customer Marketplace Experience:** You must have experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.
**Preferred Qualifications:**
* **Design of Modern, Scalable Delivery Models:** Experience with designing modern, scalable delivery models for technology consulting services.
* **International Consulting Experience:** International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.
* **Cloud Computing Experience:** Understanding of cloud computing and data transition challenges.
* **Partner Network:** A partner network for joint pursuit and delivery.
**Compensation and Benefits:**
arenaflex offers a competitive compensation package, including a base salary range of $138,200/year to $239,000/year, depending on location and experience. We also offer a range of medical, financial, and other benefits, including equity, sign-on payments, and other forms of compensation. For more information, please visit [https://www.aboutarenaflex.com/workplace/employee-benefits](https://www.aboutarenaflex.com/workplace/employee-benefits).
**How to Apply:**
If you're passionate about leading customer programs and driving business outcomes, we encourage you to apply for this exciting opportunity. Please visit our career site to submit your application: [https://remotejobs.trendingnewsgo.com/register-candidate/](https://remotejobs.trendingnewsgo.com/register-candidate/)
**Equal Opportunity Employer:**
arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit [https://www.aboutarenaflex.com/disability/us](https://www.aboutarenaflex.com/disability/us).
**Los Angeles County Applicants:**
Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**San Francisco Fair Chance Ordinance:**
We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance.
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