Join careerzynith as a Customer Marketing Manager and lead customer advocacy and retention efforts across the AMS region. Develop a customer marketing program to increase referenceable customers, published case studies, and engaged advocates throughout North and Latin America.
**About careerzynith**
careerzynith is a leading global provider of innovative solutions for remote work, collaboration, and customer engagement. With a strong commitment to customer satisfaction and employee well-being, careerzynith has established itself as a preferred partner for businesses and individuals seeking seamless and secure remote work experiences. As a Customer Marketing Manager at careerzynith, you will play a vital role in driving customer advocacy and retention efforts, leveraging your expertise to develop and execute programs that foster strong relationships with our valued customers.
**Key Responsibilities:**
As a Customer Marketing Manager at careerzynith, your primary responsibilities will include:
* Developing and executing a comprehensive customer marketing program to increase referenceable customers, published case studies, and engaged advocates throughout North and Latin America.
* Collaborating closely with Customer Success and Sales teams to identify opportunities for customer engagement and advocacy.
* Designing and implementing targeted campaigns to drive customer advocacy, including social media, email, and content marketing initiatives.
* Managing and analyzing customer feedback and sentiment through third-party review platforms (e.g., G2, Gartner Peer Insights) and reference management tools.
* Developing and maintaining relationships with key customer advocates and thought leaders in the industry.
* Analyzing program effectiveness and making data-driven decisions to optimize customer marketing strategies.
* Staying up-to-date with industry trends and best practices in customer marketing and advocacy.
**Requirements:**
To succeed as a Customer Marketing Manager at careerzynith, you will need:
* 2-3 years of experience in B2B tech marketing, with a focus on customer marketing, advocacy, or post-sale engagement programs.
* Proven success working with Customer Success and Sales teams, ideally across multiple segments or regions.
* Hands-on experience with third-party review platforms (G2, Gartner Peer Insights) and reference management tools.
* Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform marketing decisions.
* Excellent communication and project management skills, with the ability to work effectively with cross-functional teams.
* Strong understanding of customer marketing principles and best practices.
* Familiarity with marketing automation tools and platforms.
**Benefits:**
As a valued member of the careerzynith team, you can expect:
* Competitive compensation, including stock-based options.
* Flexible PTO and paid holidays.
* 401(k) with employer matching.
* Comprehensive Health insurance package, including 100% employer-paid medical coverage.
* Up to 12 weeks of Parental Leave.
* Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid.
* Quarterly team events and companywide celebrations.
* Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
**Career Growth Opportunities and Learning Benefits:**
careerzynith is committed to the growth and development of its employees. As a Customer Marketing Manager, you will have access to:
* Regular training and professional development opportunities to enhance your skills and knowledge.
* Mentorship and coaching from experienced colleagues and leaders.
* Opportunities to take on new challenges and responsibilities as the company grows and evolves.
* A dynamic and supportive work environment that encourages collaboration, creativity, and innovation.
**Work Environment and Company Culture:**
careerzynith is a remote-friendly company that values flexibility, work-life balance, and employee well-being. Our company culture is built on the principles of:
* Collaboration and teamwork.
* Innovation and creativity.
* Customer satisfaction and advocacy.
* Employee growth and development.
* Diversity, equity, and inclusion.
**How to Apply:**
If you are a motivated and experienced customer marketing professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
**Equal Employment Opportunity:**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.