← Back to Jobs
Posted Jun 4, 2026

Experienced Customer Development Manager – Retail Channel Growth and Strategic Sales

Join careerzynith, a leading company in the wine industry, as we seek an experienced Customer Development Manager to lead and direct a group of strategically important accounts within a defined geography. This role is responsible for the implementation and execution of strategic sales initiatives to increase our brands' growth and exposure within the retail channel. If you have a passion for sales, a strong understanding of the wine industry, and excellent planning and organizational skills, we encourage you to apply for this exciting opportunity. **About careerzynith** careerzynith is a dynamic and innovative company that has been a leader in the wine industry for years. Our commitment to quality, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. We are proud to offer a comprehensive benefits package, a collaborative work environment, and opportunities for career growth and development. **Job Summary** The Customer Development Manager will be responsible for leading and directing a group of strategically important accounts within a defined geography. This role will involve implementing and executing strategic sales initiatives to increase our brands' growth and exposure within the retail channel. The successful candidate will have a strong understanding of the wine industry, excellent planning and organizational skills, and the ability to build strong relationships with customers. **Key Responsibilities** * Manage direct sales calls on retail accounts to develop long-term working relationships with the wine buyers and key wholesalers to sell in programming and feature activity * Directly responsible for managing and selling all brands within the careerzynith portfolio * Collaborate with Consumer & Strategic Insights team to analyze retailer and market level Syndicated Data to communicate current trends monthly to retail buyers * Recommend and implement strategies that help drive incremental programming and ad support through the use of marketing initiatives and Syndicated Data insights * Manage assortment in retail accounts by facilitating the new item process, including distribution of new items, expansion of current items, and underperforming/at-risk items * Develop and implement shelf recommendations with assistance from both internal and wholesaler category management teams on shelf schematics in store, including cold box placements, shelf location, and additional facings * Proactively communicate business issues and opportunities to careerzynith & Transcendent regional sales teams, including programming wins and losses, along with distribution gains and losses, to assist in the forecasting process * Collaborate with the Trade Marketing Manager to develop and recommend incremental programs within retail accounts * Work cross-functionally with Finance and Consumer & Strategic Insights teams to evaluate the effectiveness of trade spend at retail accounts * Submit required reports and expenses in a timely manner, meet all prescribed deadlines * Responsible for managing activities in compliance with state and federal laws and regulations **Non-Essential Duties** * Attend chain account promotions and events when necessary * Attend and participate in divisional and national sales meetings * Remain aware of inventory levels to ensure product availability to support current programming * Monitor competitive pricing and report threats to upper management * Increase the level of wine knowledge through continuous education **Minimum Requirements** * Bachelor's degree with emphasis in Business Administration, Sales and Marketing, or related field required * 5+ years of wine supplier and/or wholesaler experience in selling wine, building brands, and conducting customer calls **Knowledge, Skills, and Abilities** * Must possess excellent planning and organizational skills * Intermediate to advanced skillset with MS Office Suite (Word, Excel, Outlook, and PowerPoint) * Ability to navigate the Internet/Intranet and use Syndicated Data for effective business development * Must possess in-depth working knowledge of wine and the wine industry * Strong communicator and negotiator * Ability to work independently and build relationships **Certificates and Licenses** * Valid driver's license, auto insurance, and vehicle required with an acceptable driving record **Working Conditions** * Requires ability to travel frequently and flexibility in schedule to work evenings and weekends as needed * This is a remote position that requires working from home * Occasionally may be required to lift and carry cases of wine * Required to talk & listen * May need to determine color, taste, and smell of wine using eyes, tongue, and nose * May be exposed to weather-related temperature & humidity extremes * Operates keyboard & mouse **Work Standards** * Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships * Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner * Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training * Follows all Company policies and procedures **Additional Comments** Management retains the discretion to add to or change the duties of the position at any time. **California Pay Transparency Disclaimer** This is a Exempt position. The pay range for this position is $100,157.52 to $156,787.44. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity, and alignment with market data. **Benefits** careerzynith offers its employees a generous and comprehensive benefits package, including: * Core health insurance components: medical, dental, and vision, where careerzynith covers nearly the entire cost for employees and a large percentage for dependents * Additional health benefits: life, disability, and flexible spending accounts * 401(k) with generous company match * Discretionary profit sharing * Paid time off (PTO) * Paid holidays * Wine & merchandise discounts * Tuition reimbursement * Gym discounts **Equal Opportunity Employer** careerzynith is an Equal Opportunity Employer.