Are you a strategic thinker with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, a leading industry-leader in the wine and spirits distribution industry, as our Customer Development Manager.
As a key member of our team, you will play a critical role in supporting our top national customer, leveraging your analytical and thought leadership skills to execute category strategies that drive category and customer growth. With a strong focus on continuous learning and growth, arenaflex offers a dynamic work environment where you will be respected, and your voice will be heard.
**About arenaflex**
arenaflex is North America's preeminent wine and spirits distributor, with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to investing in our people has earned us a reputation as a leader in the industry, and we are proud to offer a comprehensive benefits package that includes comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan.
**Job Summary**
The Customer Development Manager is responsible for analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. This role involves managing data sources, communicating complex information to multiple individuals, staying informed of analytic best practices, and providing effective information to deliver sales, margin, and market development goals.
**Key Responsibilities**
* Manage data sources to monitor the field execution of vendor programs & assortments
* Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
* Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals
* Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions
* Track category performance, including sales, profits, margins, and market share
* Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
* Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
* Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives
* Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
* Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
* Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned
**Essential Qualifications**
* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add
* Strong analytical, problem-solving, decision-making, and quantitative analysis skills
* Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
* Understanding of National Chain Sales, Retail, and Distributor operations
* Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
* Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
* Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
**Preferred Qualifications**
* Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
* Strong leadership, decision-making capability, and a proven track record of success
* Intermediate to advanced knowledge of Excel and PowerPoint
**Work Environment and Culture**
arenaflex offers a dynamic work environment where you will be respected, and your voice will be heard. Our culture is built on a foundation of continuous learning and growth, and we are committed to investing in our people. As a member of our team, you can expect:
* A comprehensive benefits package that includes comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan
* Opportunities for career growth and development through training and education programs
* A collaborative and inclusive work environment where your voice will be heard
* A commitment to diversity, equity, and inclusion, with a focus on creating a workplace where everyone feels valued and respected
**Compensation and Perks**
arenaflex offers competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Our compensation package includes:
* A competitive salary
* Comprehensive benefits package
* Opportunities for career growth and development
* A collaborative and inclusive work environment
* A commitment to diversity, equity, and inclusion
**How to Apply**
If you are a strategic thinker with a passion for driving business growth through data-driven insights, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!
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