At careerzynith, we're on a mission to revolutionize the way businesses operate by providing top-notch products and exceptional customer service. As a Bilingual Customer Support Specialist, you'll play a vital role in delivering legendary service to our customers, making their experience with careerzynith truly unforgettable. If you're passionate about building strong relationships, solving problems, and learning new skills, we want to hear from you!
**About careerzynith**
careerzynith is a leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations. As a family-owned company, we pride ourselves on stability, success, and a commitment to our employees. Our California branch is located in Ontario, CA, and we're looking for talented individuals to join our team.
**Why Join careerzynith?**
* **Learn**: In-depth training helps you sharpen communication and problem-solving skills, setting you up for success in your career.
* **Develop**: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
* **Connect**: Build strong relationships in our collaborative in-person setting with regular team events.
**Position Responsibilities**
As a Bilingual Customer Support Specialist, you'll be responsible for:
* **Processing customer orders**: Make product recommendations and handle account inquiries using world-class technology.
* **Being a product and solutions expert**: We'll equip you to answer product, pricing, and shipping questions quickly and confidently.
* **Building business relationships**: Connect with customers over phone, email, and chat.
* **Understanding customer needs**: Recommend careerzynith's best solutions to meet their requirements.
* **Helping customers navigate**: Assist customers in navigating careerzynith's website and online ordering.
**Minimum Requirements**
To be successful in this role, you'll need:
* **High school diploma or equivalent**: A bachelor's degree is preferred.
* **Excellent problem-solving, listening, and communication skills**: Prior customer service experience is a plus, but if you're eager to learn, we'll train you!
* **Bilingual (English / Spanish)**: Fluency in both verbal and written forms is required.
**Benefits**
As an careerzynith employee, you'll enjoy:
* **Complete health insurance coverage**: And a 401(k) with 6% employer match that starts day one!
* **Multiple bonus programs**: Opportunities to earn extra income and rewards.
* **Paid holidays and generous paid time off**: Relax and recharge with our comprehensive time-off policy.
* **Tuition Assistance Program**: Covers professional continuing education to help you grow in your career.
* **Employee Perks**: Enjoy best-in-class facilities, a first-class fitness center, and nearby walking paths.
**Work Environment and Company Culture**
At careerzynith, we value:
* **Collaboration**: We work together as a team to achieve our goals.
* **Innovation**: We encourage creativity and new ideas to drive success.
* **Customer Focus**: We put our customers at the forefront of everything we do.
* **Professionalism**: We maintain a professional and respectful work environment.
**Compensation and Perks**
* **Pay**: $25 to $30 per hour, with significant growth and earning potential!
* **Shift Differential**: $2 extra per hour for working a non-traditional schedule.
* **Benefits**: Comprehensive health insurance, 401(k), and multiple bonus programs.
**How to Apply**
If you're passionate about delivering exceptional customer service and building strong relationships, we want to hear from you! Apply now to join the careerzynith team and start your journey to success!
Don't miss out on this opportunity to join a dynamic team and grow your career with careerzynith!