Role Overview
As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.
What You Will Do
Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. Craft compelling technical demonstrations that clearly communicate our product's value proposition.
Why It Might Be a Fit
We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you: Are passionate about AI, technology and ElevenLabs products. Enjoy working directly with customers, iterating on solutions and providing tailored support
Requirements
- Passionate about AI, technology and ElevenLabs products
- Enjoy working directly with customers, iterating on solutions and providing tailored support
- Talent for identifying patterns that can be standardized and scaled
- Strong empathy for customers, sales and product teams
- Strong technical background in order to help customers architect integration between our solutions and their existing solutions
- Experience working with customers
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
- Excellent communication skills with the ability to adapt messaging to different audiences
Benefits
- Innovative culture
- Growth paths
- Learning & development
- Social travel
- Annual company offsite
- Co-working
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