Join arenaflex, a global leader in cloud computing and data analytics, as we seek an experienced Enterprise Customer Engineer to partner with our technical sales teams in North America. As a key member of our data analytics team, you will play a critical role in differentiating arenaflex to our customers, developing creative cloud solutions, and driving business growth.
**About arenaflex**
arenaflex is a cutting-edge technology company that accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our cutting-edge technology, and tools that help developers build more sustainably. With a presence in over 200 countries and territories, arenaflex is the trusted partner of choice for customers seeking to enable growth and solve their most critical business problems.
**About the Role**
As an Enterprise Customer Engineer, Data Analytics, you will be responsible for partnering with technical sales teams to differentiate arenaflex to our customers. You will help prospective and existing customers and partners understand the power of arenaflex, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends, and all aspects of the data life-cycle. You'll engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on arenaflex.
**Responsibilities**
* Work with teams across North America to identify and qualify business opportunities related to data analytics, understand key customer objections, and develop the strategy to resolve technical blockers in relation to aspects of the data life-cycle.
* Share data analytics expertise to support the technical relationship with customers, including advocacy, supporting bid responses, product and solution briefings, POC work, and partnering with product management to prioritize solutions impacting adoption to arenaflex.
* Identify business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
* Prepare and deliver sales messaging in an effort to highlight the arenaflex value proposition, using techniques such as whiteboards, presentations, product demonstrations, whitepapers, and RFI responses.
* Interlock with Product Management and influence the product roadmap through thought leadership, providing customer feedback, and triaging blockers to workload migrations.
**Requirements**
* Bachelor's degree or equivalent practical experience.
* 6 years of experience with cloud native architecture in a customer-facing or support role.
* Experience engaging with, and presenting to, technical stakeholders and executive leaders.
* Experience with Big Data technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
**Preferred Qualifications**
* Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
* Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
* Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, engaged dynamics and customer buying behavior.
* Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools, and data governance on cloud native architectures.
* Understanding of customer requirements, with the ability to break down requirements and design technical architectures.
**What We Offer**
* Competitive salary range: $159,000-$239,000 + bonus + equity + benefits.
* Opportunity to work with a diverse team of talented professionals in a dynamic and inclusive environment.
* Collaborative and supportive work environment with opportunities for growth and development.
* Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* Access to cutting-edge technology and tools to help you succeed in your role.
* Opportunities for professional development and growth, including training and education programs.
**Work Environment**
arenaflex is committed to providing a flexible and inclusive work environment that supports the needs of our employees. We offer a hybrid workplace model that includes remote and in-office roles. Our in-office locations include Reston, VA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; and Miami, FL, USA. We also offer remote work options for employees who prefer to work from home.
**How to Apply**
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
**Accommodations for Applicants**
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. We are committed to providing a fair and inclusive hiring process for all candidates.
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