Digital Learning Developer

Digital Learning Developer - Remote Summary Title: | Digital Learning Developer - Remote ID: | 71546589 Department: | Development Description Position : Digital Learning Developer (Exp in regulated industries) - Remote Location : San Diego, CA Duration : 5 Months Total Hours/week : 40.00 1st Shift Client : Medical Devices Company Level of Experience : Mid-Level Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT JOB DESCRIPTION • The Instructional Design Consultant (IDC) is a key contributor to the success of the Education Services team. • This position is responsible for the design, creation, and maintenance of innovative learning solutions to enhance product education for our high-tech medication management solutions. • The IDC functions as a strategic business partner to understand performance needs and organizational constraints/requirements to determine innovative learning solutions. • The IDC is responsible for relationship management with their key business partners on product use, installation, support, and service for several products. • The IDC executes on key driver components of Education Services strategy for associates and customers. Key responsibilities: Organizational Success • Support strategies and synergies across Professional Services and/or Technical Service functions and customer training programs • Collaborate with Marketing, R&D, Readiness, Implementation, and GCS leadership to ensure business and training strategy alignment • Set individual priorities in context with team priorities to meet goals in the face of multiple demands • Instructional Design and eLearning Development • Designs, develops, and delivers/implements innovative and creative learning solutions (web-based training, technical training videos, job aids, guides, etc.) utilizing a variety of methods and eLearning authoring tools • Collaborates with subject matter experts (SMEs) and key business partners to develop and deliver learning solutions using adult learning principles to enhance the learning experience • Communicates and collaborates with Education LPC’s (instructors) on learning solution deliverables • Demonstrates in-depth knowledge of and applies the latest relevant research and methodologies in instructional design • Leverages the principles of user experience and responsive design • Employs agile, iterative development methodologies Learning and Performance Consulting • Assesses learning and performance needs to craft effective and efficient plans for performance solutions and services that address business-specific requirements and constraints • Partners with Business leaders, R&D, Marketing, customers, and Global Customer Service stakeholders to build highly technical learning solutions that produce measurable positive results • Support the development and delivery of high-quality training and performance solutions • Effectively resolves issues or determines if escalation is needed. Escalates using a solution-oriented approach • Work across diverse teams, cultures, and time zones Project Management • Communicate and collaborate with Education Services Learning & Performance Consultants (instructors) to ensure alignment with education programs, performance solutions, and learning paths • Maintain knowledge of assigned MMS product(s) and stay informed about and plan for upcoming product releases; manage learning path curriculum development for assigned product(s) • Leads, monitors, and reports on the progress of projects, ensuring the accuracy of status reports and data related to team metrics • Flexes with business strategy changes and acts as a key contributor in a complex environment • Creates and maintains detailed project plans for each project • Balance workload in a fast-paced environment, while working on multiple concurrent projects • Business Relationships & Alignment • Support Education Services strategic initiatives with cross-business impact and involvement • Create and manage professional communications through a variety of platforms: SharePoint portals, forums, email, bulletins, etc. • Agile and flexible to evolving business strategies • Navigate within a matrixed environment • Perform other job-related duties as assigned Professional Skills & Key Competencies • Ability to develop learning solutions/deliverables based on knowledge of learning methodologies, cognitive science, user-centered design research, adult learning requirements, needs assessment and evaluation • Can quickly learn new products, applications, and systems • Demonstrated knowledge of agile, iterative development methodologies • Effective communicator: an individual who possesses skilled written/verbal communication skills, as well as the ability to present his/her views in a clear and compelling manner • Adaptability; learns quickly and responds positively to complexity and change • Comfortable working in an environment that is constantly evolving Education Qualifications & Previous Experience: • Bachelor’s degree in Education, Communication, or related field required. Master’s degree in Performance Improvement, Education Technology, Instructional Design, Adult Education, Interactive Media or Learning Systems preferred • 2+ years’ experience in Instructional Design or learning solutions with an emphasis on eLearning required • Experience developing eLearning (web-based training modules), technical training videos (script writing, production, and video editing), documentation, presentations and other training materials maintained in a Learning Management System (LMS) required • Experience with Articulate Storyline, Articulate Rise, Camtasia, Captivate or other learning authoring tools required. Experience with Word, Excel, and PowerPoint required • Desired/Additional Skills & Knowledge: • Industry experience with customer support organizations and/or medical devices product implementation and support in a global environment preferred Additional Information • Ability to travel up to 25%. Apply tot his job Apply To this Job