Ciklum is looking for a Delivery Manager to join our team full-time in Ukraine.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. In this role, you will act as the primary point of contact for clients, manage project health, and drive team performance across several delivery teams. You’ll shape delivery solutions, manage risks and changes, track key metrics, and lead Agile practices. You’ll also support commercial discussions, develop staffing plans, and coach team members to achieve high performance. This is a great opportunity for someone with solid delivery experience, strong communication skills, and a proactive approach to client and team management.
Responsibilities:
Create, implement, and manage project delivery plans; regularly monitor progress and adjust timelines as needed
Balance competing priorities, scope, and resources to ensure timely and high-quality outcomes within agreed constraints
Build and maintain strong relationships with client stakeholders to support delivery stability and client satisfaction
Coordinate all internal and external stakeholders involved in project execution to ensure alignment and clear communication
Manage scope, resource allocation, change requests, and risk mitigation across multiple projects
Identify and escalate delivery risks, blockers, or delays early in the project lifecycle, ensuring proactive mitigation
Monitor overall project progress and resource usage, initiating corrective actions to keep delivery on track
Support pre-sales activities by contributing to solution shaping, estimates, team structure planning, and client presentations
Requirements:
4–6 years of experience managing IT delivery projects across multiple teams
Experience delivering projects or programs involving up to 20 FTEs
Experience engaging with cross-functional teams, product owners, and commercial stakeholders
Experience in playing Scrum Master role for multiple teams, driving team daily meetings, plannings, reviews and retrospective meetings
Proven ability to lead delivery in time- and budget-sensitive environments
Deep knowledge of Agile methodologies: Scrum, Kanban, SAFe, and hybrid models
Understanding of core technology stack components (e.g., frontend/backend, QA, CI/CD, cloud basics)
Able to assess technical implications and collaborate effectively with development teams
Understands delivery metrics: velocity, team health, DORA, and other performance KPIs
Able to create and use Agile dashboards and reporting tools effectively
Knowledge of change management and risk assessment practices
Familiar with team coaching or mentoring concepts
Advanced English (C1+) for written and verbal communication
Bachelor’s/Master's in IT, Engineering, or Business
Certified Scrum Master, Product Owner, or equivalent Agile delivery certification
Intermediate project management credentials (PMI PMP or similar) are beneficial
What`s in it for you?
Strong community: Work alongside top professionals in a friendly, open-door environment
Growth focus: Take on large-scale projects with a global impact and expand your expertise
Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice
Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations
About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future.
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Explore, empower, engineer with Ciklum!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.
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