United Way of the Midlands is an organization dedicated to improving community health and well-being. The Database Curator is responsible for the development and maintenance of the 211 Resource Database, ensuring data accuracy and integrity while communicating with service providers to update information.
Responsibilities
- Responsible for gathering, updating, and entering data for new and existing community resources. Ensures all records are verified at least once a year. Conducts follow-up, as needed
- Follows procedures for gathering and entering information in the database for interim changes to resources throughout the year
- Follows formalized procedures for inputting and correcting agency information; continuously monitors and makes recommendations on taxonomy applications and other fields, as needed
- Asks appropriate questions to determine whether potential new agencies/services meet inclusion criteria, correctly applies the criteria in selecting agencies/services to be included, and follows notification procedures when an agency cannot be included in the resource database
- Trains and supports staff from external organizations to provide new information and update existing information about their agency, sites, and programs
- Uses excellent grammar and writing skills to encapsulate and describe the details of an agency’s services, eligibility requirements, intake procedure, etc
- Monitors external media, team feedback channel, and other credible sources for information about new and changing resources, and follows up with the agency accordingly
- Serves as a liaison with community partners. Assists in ensuring that terms of database-related grants, contracts and agreements are implemented and that full compliance is sufficiently documented
- Represents 211 at virtual and/or in-person community meetings and events with a dual focus of promoting the 211 Helpline and gathering pertinent updates from community agencies
- Driving is an essential function of this position
- Other duties as assigned
Skills
- High level of professionalism, confidentiality, and capacity to work independently
- High level of written and verbal communication skills with attention to detail and organization
- Must be able to speak and type with excellent grammar and spelling
- Must have the proofreading skills to identify and correct errors
- Ability to work effectively as a team member and assist other staff members willingly
- Ability to work alternative schedules and demonstrate flexibility in times of disaster
- Engage in and maintain knowledge of UWM programs and strategies
- Proactive in engaging in or seeking out self-learning opportunities
- Must have a valid driver's license and reliable transportation to attend community meetings and events
- Knowledge of database software; Internet software; Microsoft Office suite applications
- Completes the Inform USA Community Resource Specialist – Database Curator certification exam within six months of eligibility to ensure adherence to industry standards and quality service delivery
- A high school diploma or GED is required for this position
- Associate's degree (preferred) from two-year College or University and/or one to two years related experience and/or training in social services, human services, library science, and communication
Benefits
- Shared health, dental and vision insurance
- Generous 401(k) Retirement plan
- Paid vacation and sick time
- Employer paid life and disability insurance
- Professional development assistance
- Tuition reimbursement
Company Overview
For nearly 100 years, United Way of the Midlands has served the Omaha-Council Bluffs metro by bridging the business and not-for-profit sectors to create a Circle of Support that helps our neighbors overcome difficult challenges and start building a better future. It was founded in 1923, and is headquartered in Omaha, Nebraska, US, with a workforce of 11-50 employees. Its website is http://www.unitedwaymidlands.org.