Outline of the Job
As part of our company's efforts to develop flying car aircraft and business development, assuming “customers” who will actually operate SkyDrive aircraft, you will be responsible for project planning and overall strategies for customer support, including technical inquiries, operation and maintenance, training, etc., and coordinating the establishment of the organization.
The specific mission will be set individually depending on the experience and skills of the new employee.
Key Responsibility
■Responding to technical inquiries
Establishment of an internal flow for responding to inquiries
Engineering support including airworthiness maintenance
Web portal development and operation
■Operational support including EIS (Entry Into Service)
Support for supplying parts and GSE (Ground Support Equipment)
Provision of manuals related to maintenance and operation
Support for customer service as a Field Service Representative (FSR)
■Training Support
Training support for crews and mechanics
Training support for crews and mechanics ・Aircraft Evaluation Group (AEG) support for aviation authorities
Essential Skills
Experience in the aviation industry (drones, aircraft, helicopters) in a maintenance or operational engineering department or in customer support, etc.
Communication skills to cooperate with external parties, including competent authorities
Desirable Skills
Familiarity with eVTOL technology and urban air mobility concepts is a plus.
Experience in a wide range of business activities in the air transportation or aircraft operating companies.
Experience with spare parts and after-sales service parts.
Experience in providing training related to aircraft operations, such as maintenance and pilot training and etc...
Experience in writing airworthiness improvement reports or maintenance technical information reports.
Type of Employment
Permanent Employee or Contract Employee
Probationary period: 3~6 month
Place of Employment
Tokyo Office - SPACES Shinagawa , Shinagawa East One Tower 7th Floor, 2-16-1, Konan, Minato-ku, Tokyo
Measures to Prevent Secondhand Smoke: Not Available
Nagoya Airport Office: Nagoya Airport Terminal Building 2nd floor, Toyoba, Toyoyama-Cho, Nishikasugai, Aichi Prefecture
Measures to Prevent Secondhand Smoke: Smoking Room Provided
Your initial work location will be determined based on your preference.
If your initial work location is the Tokyo Office, you will basically work remotely.
Travel may be required if necessary.
Scope of Change: Places determined by the Company (including places where telework is performed)
Working Hours
Flextime or Discretionary labor system
In the case of flextime: No core time
Discretionary Labor System: Specialized Class Deemed working hours per day: 10 hours
Basic working hours: Start 9:00 End 18:00（Including 1hour break time）
Overtime Work: Available
Holidays
115 days off per year（Saturday / Sundays / Newyear holidays（12/29～1/3） / Company designated holidays）
Annual paid leave
Refresh leave (Granted after 1, 3, 4, 5 years of service)
Salary
Estimated Annual Salary: JPY 6,850,000 - JPY 11,500,000
Monthly Salary: JPY 571,000- JPY 959,000
Includes fixed overtime pay for 45 hours, amounting to JPY 197,680- JPY 331,997
*Additional overtime pay will be provided for hours exceeding the fixed overtime.
To be determined based on skills, experience, and abilities
Expenses
Commuting allowance, business trip allowance, moving allowance, etc.
Relocation Packages
*There are some conditions.
Social Insurance
Health insurance
Employee pension (according to Japan standards)
Employment insurance
Worker’s accident compensation insurance
Scope of Work Change
Reassignment may occur to any other work.