Job Description:
• Deliver exceptional customer service to other gamers through chat and ticket support
• Collaborate with talented professionals on gaming projects
• Manage customer inquiries and resolve issues efficiently
• Maintain a high standard of communication and service delivery
Requirements:
• A person with a great personality and team player attitude
• Comes to work ready to go and fully committed to surpassing expectations
• Has a knack for solving problems quickly and efficiently
• Fast learner, quick to adapt to change, understands how to navigate complexities, and is unafraid to speak up and share valuable insights
• Customer-friendly demeanor with a flexible attitude
• Reliable, trustworthy, and dependable
• Experience with high volume customer service
• Experience and fluency in English writing
• Advanced typing skills - minimum 40 wpm
• Experience with web-based research
• Experience working with company escalation policy
Benefits:
• Work remotely
• Set your own schedule
• Pick your projects
• Work with the best brands on the planet alongside great people
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