Description:
- The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
- This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
- A NEW CAREER POWERED BY YOU. Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture?
Requirements:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States or have a valid U.S. address for residence
Benefits:
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- 401K with company match
- Paid PTO and holidays
- Medical, dental, and vision insurance
- Comprehensive Employee Assistance Program (EAP)
- Health and wellness programs
- Mentorship programs
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day