## What you will do
Support CoinTracker clients by reviewing imported crypto transactions and tax reports
Lead customer calls to explain tax results, answer questions, and provide reassurance and guidance
Verify the accuracy of tax calculations, identify issues, and flag cases requiring senior review
Collaborate with CoinTracker’s tax and Customer Success teams to escalate and resolve complex cases
Stay current on tax laws and crypto reporting requirements
Deliver an exceptional customer experience by being responsive, professional, and clear
## What we look for
Role-agnostic
Demonstrated ability to drive business impact
Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind.
Trust: Say what you believe. Do what you say.
Communication: Able to clearly talk about the details and also zoom out to the bigger picture
• *If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.**
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