We are looking for a Content Editor & AI Specialist who leads with sharp editorial instincts and uses AI as a force multiplier, not a shortcut. As AI tools transform content production, this role exists to ensure that everything our agency publishes across client accounts is accurate, on-brand, human, and high-quality.
You will own the editorial layer: prompting, reviewing, rewriting, refining, and elevating content that originates from AI tools, junior contributors, or internal briefs.
Email marketing experience (HubSpot, Mailchimp) is a bonus and will elevate your candidacy, but we will not hold its absence against strong editors.
Applicants must be located in East or Central Time Zone.
Content Editor & AI Specialist Duties and Responsibilities
This is a simplified list of your day-to-day tasks, but this provides a clear understanding of the role's scope; additional duties as required and assigned.
Content Creation & AI
Use LLM AI tools (Claude, ChatGPT, Gemini, etc.) to draft, accelerate, and iterate on content across formats
Source and utilize department-specific AI tools as directed
Leverage built-in AI components of existing content production software to improve quality, quantity, and speed of deliverables
Write and refine prompts to generate on-brand, client-specific content across all formats
Build and maintain a library of tested, client-specific prompts that produce consistent, on-brand outputs which result in improved engagement and overall KPIs
Produce content across formats including social posts, blogs, ad copy, email, and landing pages
Stay current on AI tool developments and evaluate new tools for agency adoption
Train or advise team members on best practices for AI-assisted content creation
Editorial & Quality Control
Review, rewrite, and elevate AI-generated content to ensure it meets quality and brand standards
Ensure all content is on-brand, grammatically sound, and free of the hallmarks of unedited AI output (generic phrasing, factual drift, tonal inconsistency, AI-slop)
Maintain brand voice accuracy across multiple client accounts with varying tones and audiences
Proofread final deliverables
Fact-check claims and source accuracy, especially in long-form and research-driven content
Email Marketing (Desired but Not Required)
Build and deploy email campaigns in HubSpot or Mailchimp, including copy, layout, segmentation, and send logic
Write subject lines, preview text, and body copy optimized for open rates and click-throughs
Monitor campaign performance and iterate based on data
Skills and Abilities
Exceptional editing skills with the ability to maintain consistency across all client communications
Hands-on experience using AI tools for content creation, not just awareness of them
Strong command of grammar, tone, and brand voice across multiple formats and tones
Excellent attention to detail and proofreading skills
Time management skills for juggling multiple projects and meeting deadlines in a fast-paced agency environment
Technical proficiency and comfort learning new tools and platforms; willingness to embrace AI-assisted copywriting with tools like ChatGPT, Claude, Gemini, etc.
SEO knowledge, including an understanding of keyword optimization and SEO best practices
Experience with HubSpot or Mailchimp: building campaigns, writing email copy, and understanding send logic (highly preferred)
WordPress and content scheduling platform familiarity
Collaboration skills to work well with cross-functional teams and accept constructive feedback positively
Adaptability with flexibility in approach and ability to pivot when priorities shift
Self-starter mentality with a proactive approach to identifying opportunities and solving problems independently
2-4 years of editing or copywriting experience in an agency or in-house marketing environment
Portfolio demonstrating diverse writing and editing samples across multiple formats
Results for a Copywriter and Content Operations Specialist are measured as follows:
Delivering all assigned content on time and meeting quality standards
Positive feedback from the Content Manager, account teams, and upper management on annual reviews
Maintaining brand voice accuracy across all client accounts
Successfully using AI tools to improve efficiency and output quality
Demonstrating growth in both editorial skills and AI tool fluency
Contributing innovative ideas that enhance client campaigns
Building strong working relationships with team members and freelancers
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