Ideal Credit Union is a large Twin Cities credit union recognized for its service quality and workplace environment. They are seeking a Contact Center Representative I to provide professional and friendly service to members and resolve issues while making product recommendations.
Responsibilities
- Provide members and prospective members with professional, accurate and friendly service via the phone
- Meet members' needs by resolving issues and making product recommendations while utilizing credit union service quality standards and the Preferred Way of Selling
Skills
- Prior telephone or contact center experience
- Ability to provide professional, accurate and friendly service via phone
- Ability to resolve issues and make product recommendations
- Utilization of credit union service quality standards and the Preferred Way of Selling
- Prior credit union experience
Benefits
- Health/dental insurance
- Personal leave
- Tuition reimbursement
- Life insurance
- Retirement
Company Overview
Ideal Credit Union is a financial services company that offers loans, credit cards, mortgages, and investment services. It was founded in 2009, and is headquartered in Inver Grove Heights, Minnesota, USA, with a workforce of 51-200 employees. Its website is http://idealcu.com.