We are looking for motivated, people-focused individuals to join a growing remote team dedicated to supporting working families across North America. This role involves connecting with members of unions, associations, and other organized groups who have requested information about available benefit programs.
Many members are looking for guidance on options that may help protect their families beyond traditional workplace coverage. Your role is to provide clear information, answer questions, schedule virtual appointments, and guide each member through a professional and supportive experience.
This is a work-from-home opportunity with full training, ongoing mentorship, and long-term growth potential.
Daily Responsibilities
Connect with members through inbound and outbound calls
Schedule and confirm virtual appointments
Present benefit information to members who have requested assistance
Answer questions in a clear and professional manner
Assist with basic forms and required documentation
Maintain accurate client records
Follow up with members to ensure a positive experience
Participate in training, coaching, and leadership development
Use basic computer and communication tools in a remote setting
What We Offer
Weekly pay with bonus opportunities
Long-term career growth
Flexible work schedule
Remote work-from-home option
Residual income opportunities
Full health benefits
Hands-on one-on-one training
Leadership development
Company-sponsored travel opportunities for qualifying team members
Supportive and positive team environment
Qualifications
Strong communication skills
Good time management skills
High school diploma or equivalent required
Post-secondary education is preferred but not required
Customer service, retail, or client-facing experience is helpful but not required