Title: Collections & Payment Posting Specialist
Location: USA/Remote
Reports to: Global Revenue Cycle Manager
FLSA Classification: Non-Exempt
Full-Time or Part-Time: Full-time
Salary Range: $55,000
Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.
Position Overview:
The Collections & Payment Posting Specialist is responsible for managing accounts receivable, ensuring timely collection of outstanding balances, and accurately posting payments for ambulance services. This role plays a critical part in maintaining cash flow, reducing aging accounts, and ensuring compliance with healthcare billing regulations. The ideal candidate is detail-oriented, proactive, and experienced in navigating payer systems to resolve claims efficiently and accurately.
Key Responsibilities:
Collections (Accounts Receivable):
• Follow up on unpaid ambulance claims with insurance companies, Medicare, Medicaid, and patients
• Review aging reports and prioritize accounts for collection efforts
• Resolve claim denials, rejections, and underpayments
• Initiate appeals and submit corrected claims as needed
• Communicate with payers and patients to secure payment or arrange payment plans
• Document all collection activities in the billing system
• Identify trends in denials or delays and escalate issues to management
Payment Posting:
• Accurately post payments from insurance companies, patients, and other payers
• Reconcile electronic remittance advice (ERA) and explanation of benefits (EOB) statements
• Apply adjustments, contractual allowances, and write-offs appropriately
• Balance daily deposits and ensure all payments are accounted for
• Investigate and resolve discrepancies in payments or postings
• Maintain accuracy and compliance with company and regulatory standards
Qualifications:
• 2–4 years of experience in healthcare collections, accounts receivable, or payment posting
• Knowledge of medical billing, insurance follow-up, and revenue cycle processes
• Experience working with ERA/EOBs and payer portals
• Strong attention to detail and accuracy in data entry and reconciliation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and billing/EMR systems
• Understanding of HIPAA regulations and compliance requirements
Additional Information:
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.
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