FactSet is a leading provider of flexible, open data and software solutions for investment professionals worldwide. They are seeking a Client Solutions Associate to build relationships with clients, promote product usage, and ensure smooth onboarding through targeted training and feedback sessions.
Responsibilities
- Partner with clients to understand their business and technical processes, and provide tailored solutions using FactSet’s data products
- Provide guidance on FactSet data solutions and increase adoption of FactSet APIs, datafeeds, and cloud services
- Plan and lead product trainings, feedback sessions, and business reviews
Skills
- Strong interest in Finance and/or FinTech
- Client centric mindset
- Desire to collaborate across teams to create unique and innovative solutions
- Experience or desire to be client facing as a subject matter expert
- Proficiency at learning, using, and applying new technology
- Exceptional verbal and written communication skills
- Comfort with APIs, data pipelines, or scripting languages (Python, R, SQL) highly valued
- Ability to build relationships and collaborate across cross-functional teams
- Strong analytical and problem-solving abilities
- Strong knowledge of Microsoft Office with Excel skills
- Bachelor's Degree Conferred by September of 2026
Benefits
- The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table
- A 6-month long foundational training program that equips you with a strong understanding of FactSet’s business and its clients, and facilitates a long-term career path with FactSet
- As a member of our client-facing team, you’ll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet’s business
- Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking
- A social community dedicated to volunteerism, intramural sports, and team-building events
- Business resource groups designed to cultivate an inclusive environment for all
Company Overview
FactSet is a financial research company that offers risk analytics tools and data for institutional investors. It was founded in 1978, and is headquartered in Norwalk, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.factset.com.