GEICO is a leading auto insurer in the United States, offering a rewarding career with endless possibilities. As a Claims Service Specialist, you will assist policyholders during accidents by collecting facts, investigating claims, and providing support to get them back on the road quickly.
Responsibilities
- Collect facts about the accident
- Investigate claim details
- Collect statements from involved parties
Skills
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career paths
- An associate's degree or higher
- Active Adjusters insurance license
Benefits
- Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week
- Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident.
- We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.
- You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
- Employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company Overview
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.