Call Center Sales Agent

Camping World is America's champion for fun, freedom, and adventure, and they are seeking motivated sales professionals for their Call Center in Englewood, CO. The role focuses on providing exceptional customer service and selling Good Sam memberships while handling inbound calls and inquiries.

Responsibilities

• Provide excellent customer service and sell a variety of Good Sam memberships; Heavy emphasis on call center sales and up-selling
• Receive and respond to membership inquiries by listening attentively and responding with first class customer service
• Process and receive customer calls and solicit additional sales of various memberships and services
• Provide knowledge to customers by explaining the type of service or membership offered
• Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates
• Validate and update membership accounts with required call and order information
• Perform other duties as assigned

Skills

• High school diploma or equivalent
• Strong interpersonal, verbal/written communication and listening abilities required
• Must have effective organizational skills
• Basic computer knowledge and ability to learn in-house computer programs essential
• At least one year in a professional call center setting and sales experience preferred

Benefits

• 401(k)
• An Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities
• Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more!
• Part-time associates are offered access to dental & vision coverage!

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