Business Development Representative

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. As a Business Development Representative, you will manage the lead pipeline, identify sales opportunities, and refine sales prospecting techniques to drive outbound activities.

Responsibilities

• You effectively maintain active engagement with new and existing leads through strategic and personalized outreach
• Partner with, and help to build the pipelines of Enterprise Account Executives who will assist in developing and sharpening your skills through consistent feedback
• Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts
• Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey
• Use and keep Salesforce.com up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc
• Ensure a timely follow-up with all prospects in a very exciting and fast paced environment
• Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives

Skills

• Previous BDR/SDR experience in a similar or adjacent industry
• Self-starter, doesn't wait for things to happen, but pro-actively takes action to move the conversation forward
• Able to join occasional in-person events and be a part of our hybrid in-office work expectations
• Coachable, competitive nature with a strong desire to grow your career in sales
• Strong collaboration with teammates and prospective customers
• Excellent oral and written communication skills
• Seeks to understand the customer's needs, objectives, and challenges
• Active listener and good note-taker
• Ability to proactively qualify customer needs
• Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect's use case and requirements well and how Contentful fits into the customer's goals
• Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required
• Detail-oriented and data-driven
• Technical understanding and keen interest in technology
• Customer-first mindset, where you and the company win by helping our customers to be successful
• College / University Degree educated or equivalent work experience

Benefits

• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Company Overview