Job Description
The Business Analyst serves as a critical bridge between business stakeholders and product teams, specializing in deep analysis, process understanding, and requirements clarification. This role focuses on discovering and documenting the 'why' and 'how' of business needs, providing comprehensive analysis that enables Product Owners to make informed product decisions.
█ Core Responsibilities
1. Discovery & Requirements Elicitation
Conduct stakeholder interviews to understand business needs, pain points, and objectives
Facilitate discovery sessions and workshops to gather comprehensive requirements
Document business requirements in clear, structured Business Requirements Documents (BRDs)
Translate complex business concepts into understandable requirements for technical teams
2. Process Analysis & Optimization
Map current state business processes and identify inefficiencies
Design future state processes that optimize business operations
Conduct gap analysis between current and desired states
Assess feasibility of proposed solutions from a business perspective
3. Analysis & Decision Support
Perform detailed business and data analysis to support product decisions
Present options analysis with pros, cons, and recommendations to Product Owners
Conduct impact analysis for proposed changes or new features
Provide competitive research and market analysis as needed
4. Product Owner Support
Assist Product Owners with user story development when requested (supporting role)
Review acceptance criteria for completeness and clarity
Provide detailed requirements specifications that feed into product backlog items
Support backlog refinement by providing analytical insights
5. Testing & Validation
Plan and coordinate User Acceptance Testing (UAT) activities
Facilitate the execution of acceptance testing to verify solutions meet business requirements
Coordinate with end users for feedback and validation
Document test results and work with PO on acceptance decisions
6. Documentation & Knowledge Management
Create and maintain comprehensive business process documentation
Develop system requirements specifications and functional specifications
Maintain requirements traceability throughout project lifecycle
Ensure knowledge transfer to teams and stakeholders
█ Key Deliverables
Business Requirements Documents (BRDs): Comprehensive documentation of business needs and requirements
Process Maps & Diagrams: Current and future state process documentation
Gap Analysis Reports: Detailed analysis of gaps between current and desired states
Feasibility Studies: Assessment of solution viability from business perspective
Options Analysis: Comparative analysis of solution alternatives with recommendations
Test Plans & Scenarios: UAT planning documentation and test case scenarios
System Requirements Specifications: Detailed functional and non-functional requirements
Stakeholder Reports: Regular updates on analysis findings and project progress
█ Required Skills & Qualifications
Education & Experience
Bachelor's degree in Business, Information Systems, or related field
3-5 years of experience as a Business Analyst or similar role
Experience working in Agile/Scrum environments preferred
Technical Skills
Strong requirements elicitation and documentation skills
Process mapping and business process modeling (BPMN, flowcharts)
Data analysis and interpretation skills
Proficiency with analysis tools (Visio, Lucidchart, Excel, SQL)
Experience with requirements management tools (Jira, Confluence)
Core Competencies
Critical Thinking: Ability to analyze complex problems and identify root causes
Stakeholder Management: Build relationships and facilitate productive discussions
Communication: Excellent written and verbal communication skills
Attention to Detail: Thoroughness in documentation and analysis
Domain Knowledge: Understanding of relevant business domains and industry practices
Facilitation: Ability to lead workshops and guide discussions to productive outcomes
Adaptability: Flexibility to work across different projects and business areas
All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.