Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
Ensemble Health Partners is seeking a strategic and collaborative leader to support performance management initiatives across Revenue Cycle operations. This role partners closely with Partnership Success, operational leaders, and clients to identify opportunities, drive action, and support sustainable performance improvement.
The ideal candidate brings a consultative mindset, strong analytical capabilities, and the ability to translate complex data into clear insights for operational and executive stakeholders.
Key Responsibilities
Partner with Partnership Success and operational teams to identify, address, and resolve client performance management concerns.
Develop, implement, and monitor action plans for assigned clients and initiatives.
Ensure accuracy of operational outputs, dashboards, and reporting; initiate corrective actions as appropriate.
Prepare and communicate performance improvement strategies, including regular summaries highlighting KPIs, variances, and trends.
Serve as a central point of contact for performance‑related topics across assigned clients and projects.
Collaborate with operational leadership to advance initiatives, monitor productivity, and support staffing and resource decisions.
Lead or participate in meetings with clients, operations teams, and senior leadership to review performance and identify opportunities for improvement.
Provide training, audit, and quality assurance support to ensure consistency and accuracy in internal and external communications.
Monitor vendor performance, productivity, and quality assurance metrics.
Support technology enablement efforts and maintain awareness of IT roadmaps and operational impacts.
Qualifications & Experience
Professional Background
Experience within Front‑End, Middle Revenue Cycle (e.g., CDI, Utilization Management, Physician Advisory, Coding), and/or Back‑End Revenue Cycle Operations.
Consultative & Analytical Expertise
Demonstrated ability to understand operational workflows and objectives while extracting insights and improvement opportunities from underlying data.
Strong communication skills with the ability to clearly articulate trends, issues, and recommendations to operational leaders and executive stakeholders.
Skills & Knowledge
Experience in client‑facing or stakeholder‑facing roles.
Technical capabilities such as Power BI, SQL, and/or Python are preferred.
Travel
Up to 25% travel, as needed.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact
[email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Employment Disclaimers – Ensemble
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