This is a US based remote position. It requires day time hours Monday-Friday. There will be a set training schedule for the first two weeks. After the training schedule, this position will require a start time between 5am and 7am MST.
Responsibilities
Verifies patient insurance coverage timely utilizing phone or online resources
Requests missing documents/information when needed via phone or fax to clinicians
Handles any discrepancies with eligibility or demographic errors by interacting with clinicians and patients
Collaborate and provide process improvement suggestions to Supervisor and management
Participates in educational activities and attends regular staff and department meetings.
Exhibit and manage excellent turn-around time in order to ensure timely authorizations.
Demonstrate flexibility to perform duties wherever volume deems it necessary.
Document activities appropriately in process notes.
Participates in the Quality Assurance plan.
Complies with applicable CLIA and HIPAA regulations.
Qualifications
High school diploma or GED equivalent required.
1-3+ years of experience working in support role within medical billing, health insurance or collections with demonstrated results preferred.
Good problem solving and decision-making skills.
Excellent customer service and phone skills.
Excellent time management, organizational, communication, multitasking and teamwork skills.
Working knowledge of ICD-10, CPT and HCPCS coding (preferred but no required).
Ability to successfully navigate between multiple systems throughout the course of the work day this includes but is not limited to billing software, written Standard Operating Procedures and payer portals.
#LI-MH1
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting
[email protected].
Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
Apply To This Job