Points North is looking for a motivated Associate Sales Executive to join our team to manage and convert inbound demand across our business. This role plays a critical part in unlocking revenue from a healthy inbound channel and is ideal for someone seeking hands-on experience in sales within a SaaS environment.
Responsibilities
- Own the initial review and direction of all inbound leads across the business
- Respond promptly to inbound inquiries to create a strong first impression
- Assess lead type, size, and use case to determine the appropriate internal path
- Route leads to the correct sales, partner, or account teams
- Ensure leads are accurately categorized and tracked in the CRM
- Maintain service‑level expectations for speed‑to‑lead and handoff quality
- Own a high volume of inbound leads from first contact through deal close
- Qualify leads for fit, urgency, and buying readiness
- Run discovery calls to understand client needs and pain points
- Deliver product overviews and walkthroughs tailored to specific use cases
- Clearly communicate pricing, timelines, and next steps
- Manage follow‑ups and momentum to drive deals to close
- Set clients up for success after the sale by ensuring a clean transition
- Partner with Implementation and other client-facing teams to transfer context and expectations
- Ensure clients start implementation informed, aligned, and confident
- Flag risks or special considerations before handoff
- Help build and refine repeatable processes for high‑volume inbound selling
- Work within defined sales workflows while identifying opportunities for improvement
- Track activity and outcomes consistently in the CRM
- Identify common objections, questions, and friction points in the buyer journey
- Share feedback with Sales, Marketing, and Product to improve product, lead quality, and messaging
Skills
- Bachelor's degree or equivalent experience
- 0–2 years of experience in sales, client success, support, or a client facing role
- Prior internship, customer service, campus involvement, or similar work experience
- Experience selling to or supporting small businesses
- Familiarity with SaaS, HR/payroll, fintech, or B2B software
- Willing to work in a hybrid model out of our Bloomington, MN office
- Strong interpersonal skills and comfortable owning client conversations end-to-end
- Organized, detail‑oriented, and able to manage high volume of tasks
- Coachable, curious, humble, and eager to learn full‑cycle sales skills
- Strong communicator, both written and verbal
- Comfortable using CRM tools and learning new systems
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
- Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
- Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
- Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
- Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.
Company Overview
Points North is a compliance software firm. It was founded in 1994, and is headquartered in Duluth, Minnesota, USA, with a workforce of 51-200 employees. Its website is https://www.points-north.com.